Brandi Kimball
Land O' Lakes,FL
Summary
Accomplished Salon Owner/Operator with a proven track record in enhancing customer retention and salon revenue through strategic marketing and exceptional service at Salon Suites Tampa. Skilled in business management and customer service, adept at staff training and financial management. Increased student pass rates as a Cosmetology Instructor, demonstrating strong leadership and educational skills. Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Overview
7
7
years of professional experience
Work History
Salon Owner/Operator
Self Employed
10.2021 - 07.2024
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
- Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
- Launched successful social media campaigns that increased brand visibility online while driving traffic to the salon.
- Collaborated with local businesses on cross-promotional events that enhanced community engagement.
Hair Stylist
Salon Suites Tampa
05.2020 - 05.2021
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
Level 3 Hair Stylist
Salon 427
11.2019 - 05.2020
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Cosmetology Instructor
Paul Mitchell the School Tampa
09.2017 - 10.2019
- Developed engaging lesson plans that incorporated industry trends, resulting in a dynamic learning environment.
- Collaborated with fellow instructors to create innovative teaching strategies for improved student comprehension.
- Prepared students for job interviews by conducting mock interviews and offering guidance on resume writing and portfolio development.
- Ensured compliance with state regulations governing cosmetology instruction while maintaining a safe, clean learning environment at all times.
- Planned both theory and practical lessons for [Number] students.
- Mentored aspiring cosmetologists to refine their skills and confidently pursue career opportunities in the field.
- Evaluated individual student progress by conducting regular assessments and providing constructive feedback.
- Spearheaded salon management training courses, equipping students with essential business skills for future success in the industry.
- Enhanced students'' practical skills by demonstrating and explaining various cosmetology techniques.
- Established strong rapport with students, fostering an open and inclusive learning atmosphere.
- Increased student pass rates on state licensing exams through comprehensive test preparation and review sessions.
- Followed [State] curriculum accurately with detailed lesson plans.
Education
No Degree - Cosmetology
Paul Mitchell The School Norman
Norman, Oklahoma04.2018
Skills
- Upselling Services
- Employee Training
- Staff Management
- Salon Marketing
- Health and safety
- Customer Service
- Scheduling
- Business Management
- Customer Service Management
- Client Account Management
- Business Development
- Goal Setting
- Financial Management
Timeline
Salon Owner/Operator
Self Employed
10.2021 - 07.2024
Hair Stylist
Salon Suites Tampa
05.2020 - 05.2021
Level 3 Hair Stylist
Salon 427
11.2019 - 05.2020
Cosmetology Instructor
Paul Mitchell the School Tampa
09.2017 - 10.2019
No Degree - Cosmetology
Paul Mitchell The School Norman
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