Brandi Knipfer
Alton,IL
Summary
Highly skilled and enthusiastic professional with more than 10 years of experience managing day to day operations in patient-centric clinics as well as departmental operations to support Nurse Manager. Successfully oversee nursing team, supply management and patient services. Has developed and lead productive and efficient teams. Contribute to high-volume radiation oncology department by providing exceptional customer service and team support. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Radiation Oncology Assistant Nurse Manager
Barnes Jewish Hospital/ Siteman Cancer Center
10.2023 - Current
- Supervise nursing staff, including hiring, onboarding, and disciplinary actions, and annual performance appraisals.
- Coordinate patient services with physicians and staff to provide quality care in effective manner and conducting rounds to ensure quality of patient care delivery.
- Determine and evaluate productivity measures and provide ongoing monitoring to ensure clinic volumes and needs are being managed appropriately.
- Perform and approve daily payroll updates. Reconcile timecards, bonus tracking and coding approval.
- Prepare, coordinate, and execute all staff communications; prepare huddle agendas and lead meeting.
- Determine staffing needs; make nursing assignments as well as manage overtime.
- Participate in development of departmental staffing revenue, and/or expense budgets and adhere to goal.
- Provide support to Nurse Manager.
- Managed 28 nurses and nursing activities in clinic by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Treatment Supervisor
Washington University/Siteman Cancer Center
01.2022 - 10.2023
- Supervision of 9 FTE's, including hiring, onboarding, and disciplinary actions, and annual performance appraisals.
- Coordinate patient services with physicians and staff to provide quality care in effective manner and conducting rounds to ensure quality of patient care delivery.
- Facilitate educational opportunities and quality improvement activities for staff to ensure compliance with medical school and regulatory guidelines.
- Assign/coordinate activities and duties of staff orienting new staff and advising administration of conditions and performance issues.
- Provide direct patient care as needed, including development of patient care plans, administering medication, vitals, phlebotomy, monitoring IV therapies and maintaining records in accordance with approved best practice nursing techniques.
- Promote/maintain good public relations with patients and families, acting as liaison between other departments.
- Provide appropriate counsel to patients/families explaining medications, procedures and teaches care to ensure continuity of care and promote health care maintenance.
- Monitor supplies/equipment ordering/repairing as required.
- Reduced patient waiting times by streamlining appointment scheduling processes.
- Facilitated staff development through ongoing training and performance evaluations, promoting culture of continuous learning.
Director of Assisted Living
United Methodist Village
01.2019 - 01.2022
- Managed team of 20 FTE's, train/educate, hire, counsel, termination of all clinical team members between assisted and independent living
- Maintain regulatory standard in community to comply with State, Federal and managing corporation policies
- Navigation for residents clinical needs which includes referring to appropriate medical entity to meet their needs, managing home care or hospice and medication management or wound care, etc...
- Quarterly, monthly, weekly audits to maintain compliance
- Promoted positive work environment with regular team-building activities and open communication channels
- Conducted regular assessments of residents'' physical, emotional, and cognitive well-being to adjust care plans accordingly
- Improved resident satisfaction by implementing personalized care plans and regularly assessing progress.
- Managed budget effectively by monitoring expenses, identifying cost-saving opportunities, and optimizing resource allocation.
- Fostered strong relationships with local healthcare providers to ensure seamless coordination of resident care services.
- Collaborated with multidisciplinary teams to develop holistic care plans that addressed individual resident needs comprehensively.
- Kept families informed about their loved ones'' progress through regular communication channels such as newsletters, phone calls, or email updates.
Manager of Clinical Practice
Kindred at Home
08.2018 - 01.2019
- Management of clinical team of 12 FTE's, compliance audits, regulatory management, admissions, discharges, nursing visits, supervisory visits with field staff, QA, education, hiring of new clinical staff, disciplinary action including termination of staff, etc...
- Facilitated interdisciplinary collaboration) within clinic setting to ensure comprehensive patient care plans were developed and implemented effectively
- Increased staff retention by creating supportive work atmosphere and providing opportunities for professional growth
- Conducted regular staff meetings, ensuring clear communication channels across all team members within organization
- Improved employee morale through consistent recognition of individual accomplishments, fostering positive work culture within clinic
Regional Clinical Practice Coordinator
OSF HealthCare St. Anthonty's
09.2017 - 08.2018
- Education and Regulatory liaison between Alton Physician Group Mission Partners and Ministry
- Manage Mission Partner competencies, New hire Mission Partner competencies and education, Clinical support for all of Physician Group
- Audits and follow up based on results to effect key results, Waived lab education
- Work closely with all managers to ensure quality care is delivered to all patients and improved staff retention
- Supervised and managed daily activities of clinical team consisting of 8 areas with this hospital/medical group system
Clinical Director/ Interim Executive Director
Compassus Hospice & Palliative Care
04.2016 - 08.2017
- Scheduling, occupational health and training
- Interim Executive Director for 6 months
- During that time, managed CHAPS Survey which required action plan to resolve issues found
- Received and managed federal validation survey which required action plan to resolve issues found
- Mentored staff members through professional development opportunities, fostering culture of continuous learning and growth.
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Cultivated positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, accountability.
- Conducted regular performance evaluations for clinical staff, identifying areas for improvement and providing constructive feedback for growth.
- Developed and adjusted work schedules for 18 staff.
- Developed, implemented, revised, and evaluated policies and procedures.
- Developed and maintained strong interdisciplinary team collaboration to ensure optimal patient outcomes.
- Streamlined clinical operations for improved efficiency and reduced costs.
- Marketing and sales
Hospice Team Manager
Vitas Hospice
10.2013 - 03.2016
- Team Manager- Manager for North County team for Vitas
- Managed approximately 20 staff members in varying roles to ensure excellent care for patients
- Worked closely with team physicians in obtaining orders for the patients, coordinating services for patients based on individual needs, ordering DME/HME
- Quality assurance and maintaining records in compliance with Missouri regulations
- Education for staff based on the ever-changing documentation and improvement of practice, supervision and onsite visits regularly
- Coverage for RN's when off and PRN help is not available
- Budgeting and staffing duties
- Interviewing for new staff, disciplinary actions when necessary
- Oversee each RNCM and ensure that patients' needs are consistently being met.
Supportive Care Case Manager
Barnes Jewish Home Care
01.2011 - 01.2013
- Case Manager- Provide direct patient care in patients home to terminal and mainly oncology patients, systems assessment, vital signs, education regarding medications/chemotherapy/radiation/disease process, managed patient caseload of up to 32 patients
- Coordinate with physicians and other disciplines when patient has needs
- Lab work, central line care and maintenance, IV fluids and medications
- Coordinate with Infusion to deliver quality patient care
- Advocate for patients needs and find necessary resources when needed
- Chemotherapy and Port certified
- Orientate new RN as needed.
- Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual needs.
- Ensured compliance with regulatory requirements through diligent adherence to established policies and procedures.
- Utilized strong analytical skills to identify trends in patient data, allowing for targeted interventions aimed at improving overall population health outcomes.
Medical Oncology Staff RN/ Weekend Charge
Barnes Jewish Hospital
01.2006 - 01.2011
- Staff Nurse- Provide direct and total patient care to oncology and bone marrow/stem cell transplant patients, managed up to 6 patients per shift
- Chemotherapy and Port-a-Cath certified
- Charge Nurse duties
- Assist with activities to gain Magnet status.
- Utilized critical thinking skills to make quick decisions in high-pressure situations, prioritizing patient needs and addressing emergent issues promptly.
- Monitored vital signs, lab results, and other indicators to detect changes in patients'' conditions promptly.
- Served as preceptor for new nurses, sharing knowledge, expertise, and best practices to improve their skills and confidence.
- Maintained clinical competency through ongoing professional development activities such as workshops, seminars, conferences, and certifications related to nursing practice.
- Advocated for needs of patients within healthcare system while maintaining confidentiality and respecting patients'' rights.
- Delegated tasks to nursing assistants and support staff effectively, ensuring safe and efficient care delivery.
- Reduced medication errors through meticulous charting and close collaboration with healthcare team.
- Supported patients'' emotional well-being by building trust-based relationships and practicing active listening techniques.
Education
Master of Science - Leadership And Management
Western Governors University
Salt Lake City, UT12.2024
BSN -
Goldfarb School of Nursing
St. Louis, MO08.2011
Associate of Science in Nursing -
Lewis and Clark Community College
Godfrey, IL05.2005
F.W. Olin School of Practical Nursing -
Alton
Alton, IL07.1993
Skills
- Nursing Leadership 10 years
- Oncology/Radiation Oncology
- Hospice Care
- Staff Development
- Quality Improvement
- Performance monitoring and Improvement
- Compassionate Care
- Nursing Expertise and Strong Clinical Judgment
- Data Gathering
- Interdisciplinary Collaboration
- Budget Planning
- Multitasking and Organization
- Staff Coaching and Mentoring
- Conflict Management
Certification
BSN, RN
Timeline
Radiation Oncology Assistant Nurse Manager
Barnes Jewish Hospital/ Siteman Cancer Center
10.2023 - Current
Treatment Supervisor
Washington University/Siteman Cancer Center
01.2022 - 10.2023
Director of Assisted Living
United Methodist Village
01.2019 - 01.2022
Manager of Clinical Practice
Kindred at Home
08.2018 - 01.2019
Regional Clinical Practice Coordinator
OSF HealthCare St. Anthonty's
09.2017 - 08.2018
Clinical Director/ Interim Executive Director
Compassus Hospice & Palliative Care
04.2016 - 08.2017
Hospice Team Manager
Vitas Hospice
10.2013 - 03.2016
Supportive Care Case Manager
Barnes Jewish Home Care
01.2011 - 01.2013
Medical Oncology Staff RN/ Weekend Charge
Barnes Jewish Hospital
01.2006 - 01.2011
Master of Science - Leadership And Management
Western Governors University
BSN -
Goldfarb School of Nursing
Associate of Science in Nursing -
Lewis and Clark Community College
F.W. Olin School of Practical Nursing -
Alton
BSN, RN
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