Results-driven Theater Operations Manager with expertise in project management, logistics coordination, and budget management. Proven ability to enhance client satisfaction and streamline processes for improved operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Theater Operations Manager
Norwegian Cruise Line Holdings Ltd.
, International
11.2024 - 05.2025
Managed daily operations across multiple sectors of the entertainment department.
Streamlined processes to enhance guest satisfaction and service efficiency.
Coordinated logistics for onboard productions and guest entertainment.
Contracts Manager
HERE Arts Center
New York, United States
04.2024 - 02.2025
Drafted and reviewed contracts for artistic productions and operational agreements.
Negotiated terms with vendors and service providers for various projects.
Managed compliance with legal and regulatory requirements in all contracts.
General Management Associate
ShowTown Theatricals
New York City Metropolitan Area
02.2022 - 11.2024
Coordinated logistics for theatrical productions and events to ensure smooth operations.
Assisted in developing marketing materials for upcoming shows to enhance audience engagement.
Collaborated with creative teams to design engaging production schedules and timelines.
Producing/General Management Fellow
The Broadway League
New York, United States
11.2022 - 09.2024
Coordinated industry events to enhance community engagement and collaboration.
Developed strategic initiatives to support the growth of theater organizations.
Analyzed trends in theater attendance and market preferences for informed decision-making.
General Manager
The Jimmy Awards
, United States
01.2023 - 06.2023
General management of The National Highschool Musical Theater Awards.
Ambassador
citizenM hotels
New York, United States
07.2021 - 07.2022
Hotel services and operations associate
General Management & Production Intern
Aaron Grant Theatrical
New York, United States
04.2021 - 03.2022
Collaborated with production team to ensure timely completion of tasks.
Participated in pre-production meetings to discuss schedules and logistics.
Company/General Management Associate
Thompson Turner Productions
Nyack, United States
09.2021 - 12.2021
Coordinated logistics and scheduling for multi-departmental collaboration on productions.
Managed budgets and resource allocation for ongoing and upcoming projects.
Facilitated communication between creative teams and stakeholders for project alignment.
Operations Manager
INTERMIX
New York, United States
07.2019 - 03.2020
Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
Operations Manager
Sweet Hospitality Group
New York, United States
06.2012 - 03.2020
Assisted with inventory control, funds management, and employee scheduling along with bartender duties.
Maitre D/ Event Coordinator
Beecher's Handmade Cheese
New York City Metropolitan Area
05.2016 - 05.2019
Front of House operations in conjunction with corporate event planning and sales.
Cruise Specialist/ Group Cruise specialist at Norwegian Cruise Line Holdings LtdCruise Specialist/ Group Cruise specialist at Norwegian Cruise Line Holdings Ltd