Brandi Kwiatkowski
Arvada,CO
Summary
Results-focused leader successful at promoting safety programs and mentoring individuals on ways to avoid mishaps and accidents. History of championing program training in various organizations throughout well-established career.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Safety Specialist
Boulder County
2020.06 - Current
- Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
- Reduced employee injuries through the implementation of comprehensive safety training programs.
- Collaborated with management to develop and enforce safety policies and procedures, resulting in a safer work environment.
- Increased employee awareness of safety protocols by creating engaging educational materials and presentations.
- Investigated accidents and incidents, recommending corrective actions to prevent future occurrence.
- Performed thorough risk assessments for various job functions, implementing controls to minimize potential hazards.
- Conducted audits of internal processes to identify areas for improvement in overall safety performance.
- Created a culture of accountability within the organization by enforcing strict adherence to safety guidelines and fostering open communication among employees regarding concerns or incidents.
- Provided timely guidance and support for employees involved in accidents or near misses, facilitating speedy recovery and return-to-work efforts when appropriate.
- Organized regular meetings with cross-functional teams to discuss ongoing safety initiatives, challenges, and opportunities for improvement.
- Monitored relevant legislation changes related to occupational health and safety requirements; updated company policies accordingly to maintain compliance.
- Wrote reports outlining safety issues and potential correction options.
- Led training courses for employees at all levels.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
Claims Manager
TRISTAR
2017.07 - 2020.05
- Improved claims processing efficiency by implementing streamlined workflow procedures.
- Reduced claim disputes by enforcing strict adherence to policy terms and conditions.
- Enhanced customer satisfaction with timely and accurate claims resolutions.
- Managed a team of adjusters, providing coaching and performance feedback for improved productivity.
- Analyzed claims data, identifying trends and areas for improvement in processes and policies.
- Streamlined communication between adjusters and clients, expediting claim resolution times.
- Maintained compliance with industry regulations during all stages of the claims process.
- Established strong relationships with external partners such as medical providers, legal professionals, and repair services for efficient case management.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
Claims Manager
RISICO
2013.07 - 2017.07
- Improved claims processing efficiency by implementing streamlined workflow procedures.
- Implemented quality assurance measures, monitoring staff performance and providing constructive feedback for continuous improvement efforts.
- Oversaw regular audits of claim files ensuring accuracy in reserve amounts and adherence to established guidelines.
- Championed insurance claims process by providing expert knowledge and building positive, trusting relationship to support clients during challenging times.
- Maintained claims data in multiple systems.
- Prepared stewardship documents and reports for managers and employers.
- Created rewards and recognition programs for acknowledging employees' achievements.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Clovis High School
Clovis, CA06.1987
Skills
- Documentation Skills
- Audit Procedures
- Subject Matter Expertise
- Hazards Management
- Report Writing Skills
- Training Courses
- Training Leadership
- Occupational Health
- Workplace Inspections
- Safety Training
Certification
OSHA Authorized General Industry Trainer
Timeline
Safety Specialist
Boulder County
2020.06 - Current
Claims Manager
TRISTAR
2017.07 - 2020.05
Claims Manager
RISICO
2013.07 - 2017.07
High School Diploma -
Clovis High School
OSHA Authorized General Industry Trainer
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