Brandi LaCoste

• Participated in ongoing professional development opportunities to stay current on educational trends and best practices, enhancing overall teaching effectiveness.
• Assessed student understanding regularly using various formative assessment techniques, adjusting instruction accordingly for optimal results.
• Planned lessons according to district standards to cover requirements and prepare for standardized tests.
• Assessed student progress by administering tests and evaluating results.

• Collected, completed, and processed lease applications.
• Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
• Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
• Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
• Established key relationships with potential leasers and renters.
• Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.
• Managed daily and weekly marketing and leasing plans.
• Managed lease agreements from inception to termination, ensuring legal compliance and minimizing potential disputes between parties.

• Resolved customer complaints in professional and timely manner.
• Met with customers to discuss service needs and offer available solutions.
• Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
• Hired, trained and supervised team of service staff members to meet business goals.
• Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
• Monitored inventory levels and placed orders to replenish stock.
• Coordinated with other departments to maintain streamlined and productive workflow.
• Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
• Negotiated with vendors to secure best prices for parts and supplies.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Onboarded new employees with training and new hire documentation.
• Maximized performance by monitoring daily activities and mentoring team members.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

• Coordinated staff schedules efficiently to ensure adequate coverage during peak hours while minimizing labor costs when possible.
• Managed inventory control effectively by closely monitoring stock levels, coordinating timely vehicle purchases, and maintaining organized lot displays.
• Implemented regular staff training sessions on new technology features in cars as well as advanced selling techniques for continuous professional development.

Enhanced customer satisfaction by providing exceptional service, addressing concerns, and resolving issues promptly. Title work .