Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandi Linville

Port Charlotte,FL

Summary

Versatile administrative expert with a strong focus on efficiency and organization with a proven track record at Regional Foot Center, LLC, excelling in customer service and workflow optimization. Skilled in insurance verification, adept at resolving issues, and enhancing patient retention rates. Recognized for effective communication, accuracy, organizational abilities, ensuring seamless operations and superior client experiences.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

Regional Foot Center, LLC
Charleston, IL
06.2018 - 04.2025
  • Managed incoming calls with professionalism to provide information and redirect callers to appropriate personnel.
  • Organized physical and EHR, electronic health records, ensuring accuracy and confidentiality.
  • Scheduled patient appointments while verifying insurance benefits to optimize workflow.
  • Collected and posted payments to patient accounts, reconciled cash drawer, checked all in office payments for accuracy.
  • Collected and entered data for insurance providers prior to appointments to avoid claim denials.
  • Resolved customer issues swiftly, improving retention rates.
  • Entered diabetic shoe dispense data into spreadsheets, tracked daily and followed up where needed.
  • Oversaw office OTC (over the counter) inventory management to maintain adequate stock levels.

Bartender Server

Lucky Dog Pub
Windsor, IL
03.2018 - 08.2018
  • Followed up with customers to ensure needs were met.
  • Maintained cleanliness and organization of bar area during shifts.
  • Verified age by checking identification before serving alcohol.
  • Accurately processed payments using POS system and managed cash drawer.
  • Prepared beverages according to established recipe standards And regularly practiced up selling.
  • Executed opening and closing duties, including setting up and reconciling cash drawer.
  • Provided outstanding customer service and resolved issues efficiently.

Antique Store Owner

Self-employed
Sullivan, IL
07.2015 - 05.2018
  • Executed marketing campaigns and promoted business on social media to enhance brand visibility and attract new customers.
  • Ensured compliance with state and local business operation laws, and solely maintained all banking, accounting and financial responsibilities.
  • Managed daily operations, including entering sales data to each vendor account, drafted monthly sales checks to all vendors according to sales data.
  • Identified opportunities for productivity improvements and cost-saving initiatives.
  • Maintained accurate records of sales, taxes, profits, and losses.
  • Cultivated customer relationships to encourage repeat business.

Education

Bachelor of Science - Elementary Education

Southern Illinois University, Carbondale
Carbondale, IL
05-1995

Skills

  • Highly self-motivated
  • Customer service
  • Calendar management
  • Communication skills
  • Accuracy
  • Professionalism
  • Insurance verification
  • Time management
  • Problem solving
  • Record keeping

Timeline

Administrative Assistant

Regional Foot Center, LLC
06.2018 - 04.2025

Bartender Server

Lucky Dog Pub
03.2018 - 08.2018

Antique Store Owner

Self-employed
07.2015 - 05.2018

Bachelor of Science - Elementary Education

Southern Illinois University, Carbondale

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