Summary
Work History
Education
Skills
Timeline
Generic

Brandi Luce

New Orleans

Summary

Customer-focused service professional with over 10 years of experience in hospitality, salon environments, and independent business operations. Strong background in client relations, sales, scheduling management, inventory oversight, and brand promotion. Known for maintaining high service standards, managing repeat clientele, and creating welcoming, well-organized environments. Currently expanding into pet care services and hospitality roles. Detail-oriented professional with a strong background in client education and relationship management. Proven ability to enhance customer experiences through effective communication and problem-solving skills.

Work History

Assistant

Liquid Hair Lounge
Chicago
2020 - 2025
  • Educated clients on hair care products and services offered in the salon.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Developed positive relationships with internal customers through effective communication techniques.
  • Entered data into databases accurately and efficiently.
  • Managed appointment scheduling and coordinated client follow-ups.

front desk

Intown Suites
Metairie
2016 - 2018
  • Assisted with housekeeping coordination
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Night Audit
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Front desk

Salon Sorelle
Chicago
2014 - 2016
  • Contributed innovative ideas and solutions to enhance team performance and outcomes
  • Coordinated inventory management, tracking supplies and placing orders as needed.
  • Trained new reception staff on systems and customer service protocols efficiently.
  • Responsible for opening and closing the reception area each day according to set guidelines.
  • Provided information about services, products and prices to customers.
  • Resolved customer complaints in a professional manner.
  • Maintained up-to-date records of customer visits and purchases.
  • Coordinated front desk operations and diligently helped in-person visitors and callers with knowledgeable assistance.

Education

Laser Certification - Aesthetics

The National Aesthetic Laser Institute
Baton Rouge, LA
01-2026

Skills

  • Positive and professional
  • Service & Product knowledge
  • Further Education management
  • Cross promoting
  • Flexibility and adaptability
  • Attention to detail
  • Social Media & review management
  • Creative brand Management
  • Relationship building
  • Problem-solving
  • Schedule and calendar management

Timeline

Assistant

Liquid Hair Lounge
2020 - 2025

front desk

Intown Suites
2016 - 2018

Front desk

Salon Sorelle
2014 - 2016

Laser Certification - Aesthetics

The National Aesthetic Laser Institute

Similar Profiles

CREATE PROFILE
Brandi Luce