Brandi Lydia
Gaffney,SC
Summary
Experienced cook actively seeking a position in the culinary field that will offer me the opportunity to continue to learn and develop my skills Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary. Solid team player who offers a positive and cooperative attitude.
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Enthusiastic professional experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Manger/Waitress/Customer Service Desk Cashier/Sale
Carolina's Chicken and More
Gaffney, USA
01.1997 - Current
- Manager
- Make the deposits
- Bank run
- Book keeping all of the paperwork
- Stock order
- I'm over the restaurant and making there schedules
- Great with public
- Extensive knowledge in all areas of restaurant operations
- Prepare all restaurant menu items: sandwiches, wraps, salads, pasta, pizza, etc
- Responsible for inventory and order control
- Create, plan and cook all daily specials
- Train and manage cafe and kitchen staff
- Prepared marketing and promotional materials
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Lead Lady
Lippert
Gaffney, USA
10.2016 - 03.2018
- I was the lead lady where I was
- They had me trained to do may of things
- Like the saw operating, gasket the glass, wield gaskets together, making windows and shipping
Office Assistant
Dr. Khan PA
Gaffney, SC
04.2002 - 04.2006
- Monitored office supply stock levels and placed timely orders for replenishment.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Maintained an organized filing system of paper documents and electronic files.
- Managed inventory of office supplies and placed orders when needed.
- Typed, formatted and edited correspondence and other documents.
- Completed and mailed contracts, invoices or checks.
- Coordinated office activities to streamline operations and promote compliance with organizational policies.
- Trained staff members to perform work activities and use computer applications.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Copied, sorted and filed records of office activities and business transactions.
Office Assistant
Kimberly’s furniture
Gaffney, SC
01.2001 - 04.2002
Education
High School -
Gaffney Sr. High School
Gaffney, SC06.2000
Skills
- Customer Service
- Call Center
- Customer Care
- Communication skills
- Restaurant experience
- Leadership
- Management
- Shift management
- Team management
- Microsoft Office
- Microsoft Excel
- Medical office experience
- Dental office experience
- Microsoft Word
- Practice management
- Computer skills
- Microsoft Outlook
- Human resources
- QuickBooks
- Accounting
- Warehouse experience
- Materials handling
- Heavy lifting
- Recruiting
- HR sourcing
- Time management
- Kitchen Management Experience
- Office Management
- Event Planning
- Payroll
- Employee Orientation
- Interviewing
Certification
- Driver's License
- Food Handler Certification
Additional Information
Fifteen + years of professional experience in customer service., Extensive knowledge in all areas of restaurant operations., Experienced in planning dinners and other events., Exceptional ability to lead and train staff and organize and coordinate activities., Outstanding skills in cooking and preparing a variety of foods, strong knowledge of food preparation and presentation methods, techniques, and quality standards, along with inventory and ordering methods., Strong ability to use standard food preparation utensils such as knives, spoons, tongs and whips.
Timeline
Lead Lady
Lippert
10.2016 - 03.2018
Office Assistant
Dr. Khan PA
04.2002 - 04.2006
Office Assistant
Kimberly’s furniture
01.2001 - 04.2002
Manger/Waitress/Customer Service Desk Cashier/Sale
Carolina's Chicken and More
01.1997 - Current
High School -
Gaffney Sr. High School
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