Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brandi Mason

Charlotte,NC

Summary

Well-qualified Community Relations Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

10
10
years of professional experience

Work History

Community Relations Specialist

City Of Charlotte
02.2022 - Current
  • Collaborated with internal teams to align community relations efforts with the overall company strategy.
  • Created comprehensive reports highlighting the successes of different initiatives launched within the community.
  • Assisted clients in resolving disputes with landlords, property managers, and other parties involved in the housing process.
  • Developed and implemented training to educate city departments, community residents, and organizations.
  • Planned Fair Housing and Employment conference for the City of Charlotte.
  • Supported the development of new programs tailored to meet specific needs within targeted communities.

Construction and Trade Coordinator

Goodwill Industries Of Southen Piedmont
11.2018 - 02.2022
  • Fostered a strong sense of teamwork within the trade school department, promoting open communication and effective collaboration on complex projects.
  • Managed annual budget, ensuring optimal allocation of resources and financial stability for the school.
  • Coordinated special events such as graduation ceremonies, job fairs and alumni night.
  • Developed and implemented department policies and Standard Operating Procedures (SOP).
  • Developed comprehensive risk management strategies for enhanced organizational resilience and continuity of operations.
  • Oversaw student recruitment, training, and performance evaluations, fostering a productive work environment.

Executive Assistant of Programming

Communities In Schools Of Charlotte-mecklenburg
05.2014 - 11.2018


  • Ensured smooth daily operations through consistent maintenance of office equipment, and troubleshooting issues when necessary.
  • Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Performed clerical tasks to support human resources team.
  • Documented human resources records and maintained confidentiality of sensitive personal information.

Education

Master of Science - Management And Leadership

Western Governors University
Salt Lake City, UT
05.2025

Employment - Certificate

EEOC Training Institute
Online
06.2023

Bachelor of Arts - Mass Communications

Johnson C Smith University
Charlotte, NC
05.2014

Skills

  • Auditing processes
  • Organizational Development
  • HR policies
  • Verbal and Written Communication
  • Supervisory
  • Customer Service

Accomplishments

  • Department Rookie of the Year 2015 Communities in Schools
  • Mentor of the Year Nominee 2020 Mayor's Youth Employment Program
  • Presenter of the Year 2022 - 2023 ENLACE

Timeline

Community Relations Specialist

City Of Charlotte
02.2022 - Current

Construction and Trade Coordinator

Goodwill Industries Of Southen Piedmont
11.2018 - 02.2022

Executive Assistant of Programming

Communities In Schools Of Charlotte-mecklenburg
05.2014 - 11.2018

Master of Science - Management And Leadership

Western Governors University

Employment - Certificate

EEOC Training Institute

Bachelor of Arts - Mass Communications

Johnson C Smith University

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Brandi Mason