Overview
Work History
Education
Skills
Timeline
Generic

Brandi Mendoza

Yukon

Overview

28
28
years of professional experience

Work History

HR Manager

AVID Healthcare
08.2022 - Current
  • Document all employee infractions
  • Educate on company policies
  • Write up, probationary status and or terminate
  • Run background checks
  • Communicate with field staff, communities and inter office staff regarding nursing staff issues
  • Problem solve to help promote company growth and employee morale

Medical records billing specialist

Sooner Home Health
10.2021 - Current
  • Manage all billing for our patients
  • Navigate through several screens to process billing
  • Answer calls from Drs
  • I put orders
  • Facilitate with marketing for order distribution or obtain signed orders
  • Customer care with all clients who call in
  • Verify their schedule update demographics as needed

Intake Coordinator

SYNERGY HomeCare
07.2019 - Current
  • Speaking to customers and their families about private duty Home Care
  • Sharing with them the services we provide
  • Determining if Hospice or Home health are appropriate for them
  • Educating them on what Medicare covers, Medicaid covers
  • Reaching out to referral sources sharing about clients in need
  • Scheduling the new clients getting coverage ASAP with the right staff
  • Imputing all information in the system
  • Setting up nursing assessments and managing all nursing needs
  • Meeting with caregivers for Inservice and or disciplinary action
  • Responding to facilities with issues, documenting everything and reaching out to caregivers to resolve issues
  • Communicating with the VA to determine Veterans eligibility
  • Inputting new VA Authorizations
  • Problem solving with difficult client needs and accommodating them without compromising our caregivers safety and or capabilities
  • Handling all job references and DHS requests

Detention Officer/ shift supervisor

sequoyah county jail
06.2015 - 11.2018
  • Fingerprinted and photographed incoming and released inmates
  • Performed searches of people, vehicles, mail items and dormitories
  • Followed a daily routine schedule and took head counts of all inmates in an assigned cell block
  • Transported and escorted inmates to hospitals, court and other institutions
  • Exercised surveillance and control over 173 inmates
  • Immediately reported fires, accidents and other safety hazards
  • Detained individuals when necessary to prevent security breaches
  • Maintained order, responded to emergencies and enforced federal and local laws
  • Communicated with supervisors regarding any issues that occurred while on duty
  • Coordinated with onsite managers, liaison officers and other outside agencies regarding safety and preventive maintenance
  • Patrolled the premises regularly to ensure safety of employees and visitors
  • Monitored access control systems, including CCTV systems
  • Called and coordinated with police, fire and EMT services

Correctional Officer

Jess Dunn Correctional Center
11.2015 - 04.2016
  • Company Overview: oklahoma department of corrections
  • Conducted internal security checks and distributed meals
  • Maintained a high-level of awareness in order to detect potential threats from and to residents and diffuse potential conflicts
  • Promoted rehabilitation of offenders and ensured the safety of staff and residents
  • Attended regular trainings and maintained appropriate certifications
  • Assisted in restraining violent and unruly inmates
  • Safely transported inmates to and from work sites
  • Processed inmates, including completing paperwork, searches, fingerprinting and interviews
  • Supervised inmates during meals, visits, recreation, telephone calls and shower time
  • Inspected resident living quarters and conducted random searches of common areas to uncover contraband
  • Maintained daily logs of shift activity
  • Routinely reviewed housing assignments and reassigned inmates when needed
  • Maintained records and logs of man hours, materials and equipment used
  • Supervised the meal distribution and observed inmates during meals
  • Maintained communications with all other areas of the facility at all times
  • Maintained correct physical head count at all times
  • Monitored daily activities to identify and manage suspect behavior, improper conduct and signs of conflict
  • Employed de-escalation techniques, verbal commands and used physical and mechanical restraints to address unruly inmates
  • Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment
  • Oklahoma department of corrections

Direct Care Staff

Rescare
12.2012 - 03.2015
  • Maintained a clean and well-organized environment to promote client happiness and safety
  • Supervised frequent activities such as medication and personal hygiene to ensure safety
  • Administered all necessary medications as directed by care plan
  • Worked to improve patient outlook and daily living through compassionate care
  • Monitored clients' progress to report necessary changes
  • Assisted disabled individuals to foster independence while still closely monitoring safety
  • Developed strong and trusting rapport with each client to facilitate best care possible

Caregiver

Sunwest village
07.2004 - 06.2005
  • Helped client with activities of daily living (ADL), including personal hygiene, feeding, ambulation and household maintenance
  • Fostered relationship with client, and provided companionship and counseling
  • Administered all necessary medications as directed by care plan
  • Assisted disabled individuals to foster independence while still closely monitoring safety
  • Provided basic care for elderly patient, including scheduling appointments and managing finances and legal matters
  • Engaged client in physical and mental activities to sustain quality of life
  • Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines
  • Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's

File Clerk

Loma Linda University Medical Center
05.1997 - 09.1998
  • Radiology billing department
  • Data entry
  • Filing

Education

Associates Of Arts - Psychology

Mid-America Christian University
Oklahoma City, OK

Skills

  • HR policies and procedures
  • New employee orientation
  • HR processes
  • Retention strategies
  • Employee relations
  • Background checks
  • Diversity and inclusion
  • Onboarding and orientation
  • Performance management
  • Recruitment strategies
  • Records management
  • Staff management

Timeline

HR Manager

AVID Healthcare
08.2022 - Current

Medical records billing specialist

Sooner Home Health
10.2021 - Current

Intake Coordinator

SYNERGY HomeCare
07.2019 - Current

Correctional Officer

Jess Dunn Correctional Center
11.2015 - 04.2016

Detention Officer/ shift supervisor

sequoyah county jail
06.2015 - 11.2018

Direct Care Staff

Rescare
12.2012 - 03.2015

Caregiver

Sunwest village
07.2004 - 06.2005

File Clerk

Loma Linda University Medical Center
05.1997 - 09.1998

Associates Of Arts - Psychology

Mid-America Christian University

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Brandi Mendoza