Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Brandi Miles

Brandi Miles

Woodbury

Summary

Dynamic leasing consultant with a proven track record at Progress Residential, excelling in customer service and relationship building. Expert in market trends and lease agreements, I enhanced tenant satisfaction by streamlining processes and addressing concerns promptly. Committed to compliance with fair housing regulations, ensuring a seamless experience for all clients.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

19
19
years of professional experience

Work History

Leasing Consultant

Progress Residential
11.2015 - 04.2025
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Verified tenant incomes and other information before accepting lease applications.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
  • Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
  • Collaborated with team members to consistently provide a seamless leasing experience for all clients.
  • Streamlined application process, reducing turnaround time for applicant approvals.
  • Participated in regular training sessions to stay current on industry trends and best practices.

Realtor

Crye-Leike
04.2006 - 11.2015
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
  • Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
  • Wrote contracts to outline sales and purchases of properties.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.

Education

Associate of Applied Science - Fashion Merchandising

O’More College of Design
Franklin, TN

Skills

  • Customer service
  • Fair housing regulations
  • Building rapport
  • Fair housing policies
  • Customer service expertise
  • Lease agreements
  • Telephone and email etiquette
  • Clear communication
  • Leasing terms and specifications
  • Market trends
  • Lead generation
  • Relationship building

Timeline

Leasing Consultant

Progress Residential
11.2015 - 04.2025

Realtor

Crye-Leike
04.2006 - 11.2015

Associate of Applied Science - Fashion Merchandising

O’More College of Design

Similar Profiles

CREATE PROFILE
Brandi Miles