Brandi Milligan
Lone Oak
Summary
Dedicated professional with a solid background in office operations and customer service. Recognized for facilitating team collaboration and overseeing household management while supporting children's education. Ready to apply organizational strengths to drive efficiency and positive outcomes.
Overview
26
26
years of professional experience
Work History
Housewife
Self
Lone Oak
10.2011 - Current
- Ensured clean and safe household environment since October 2011.
- Organized daily transportation for children to school due to bus service issues.
- Executed cleaning, cooking, and budgeting tasks to maintain household functionality.
- Oversaw various duties while supporting children's educational needs and extracurricular activities.
- Facilitated transition back to workforce after youngest daughter became independent driver.
- Adapted home management strategies alongside personal growth pursuits.
Office Administrator
Monarch Dental Associates
Garland
11.2006 - 10.2011
- Generated daily, weekly, monthly, and yearly reports to track operational performance.
- Facilitated front desk and back office operations to enhance patient experience.
- Checked patients in and out, ensuring accurate documentation of visits.
- Verified insurance information to streamline billing processes.
- Created patient accounts to maintain organized records.
- Scheduled and rescheduled appointments for optimal patient flow.
- Processed pre-authorizations and referrals to support treatment plans.
- Achieved monthly quota while managing various administrative duties.
Medical / Dental Assistant
Texas Wisdom Teeth And Dental Implants
Dallas
10.2005 - 11.2006
- Assisted dentists during procedures to ensure patient comfort and safety.
- Prepared examination rooms and sterilized instruments for dental procedures.
- Educated patients on post-operative care and proper oral hygiene techniques.
Office Administrator
Monarch Dental
Duncanville
06.1999 - 10.2005
- Generated daily, weekly, monthly, and yearly reports to track operational performance.
- Facilitated front desk and back office operations to enhance patient experience.
- Checked patients in and out, ensuring accurate documentation of visits.
- Verified insurance information to streamline billing processes.
- Created patient accounts to maintain organized records.
- Scheduled and rescheduled appointments for optimal patient flow.
- Processed pre-authorizations and referrals to support treatment plans.
- Achieved monthly quota while managing various administrative duties.
Education
North Mesquite High School
Mesquite, TX05-1996
Skills
- Patient scheduling
- Electronic health records
- Insurance verification
- Report generation
- Office management
- Customer service
- Healthcare compliance
- Data entry
- Communication skills
- Time management
- Conflict resolution
- Team collaboration
- Adaptability
- Teamwork and collaboration
- Recordkeeping
- Multitasking
- Task prioritization
- Supervision and leadership
- First Aid/CPR
- Computer skills
Affiliations
- CPR Certification
- School activities
- Walking
- Cattle Caregiver
Timeline
Housewife
Self
10.2011 - Current
Office Administrator
Monarch Dental Associates
11.2006 - 10.2011
Medical / Dental Assistant
Texas Wisdom Teeth And Dental Implants
10.2005 - 11.2006
Office Administrator
Monarch Dental
06.1999 - 10.2005
North Mesquite High School