Brandi Mills
Jonesboro,AR
Summary
Motivated Manager of Operations with nine years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
15
15
years of professional experience
Work History
Manager of Operation
American Freight Furniture
Jonesboro, AR
10.2023 - Current
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Implemented new procedures or systems to improve efficiency within the organization.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
Assistant Manager
Aldi
Jonesboro, AR
07.2014 - Current
- Planned and established work schedules, assignments and production sequences to meet production goals.
- Assisted in implementation of production systems, policies and procedures.
- Conducted employee trainings in work and safety procedures to comply with company requirements.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed completed work to verify consistency, quality and conformance.
Warehouse/forklift Operator
Shetler's Discount Grocery
Cabool, AR
08.2009 - 06.2014
- Operated forklift to transport goods throughout warehouse.
- Loaded or unloaded shipments on trucks.
- Stored material by moving to appropriate area in warehouse.
- Organized warehouse and arranged items following procedures and safety rules.
- Staged goods in loading dock area.
- Located, pulled and prepared orders.
- Received, inspected and stocked incoming shipments.
- Boxed, labeled and added shrink wrapping to items.
- Handled maintenance tasks on equipment.
Education
High School Diploma - General Education/Business Technology
Dora High School
1998
Skills
- Retail inventory management
- Store opening and closing procedures
- Store operations
- Team-oriented
- Reliable
- Flexible schedule
- Employee Scheduling
- Recruiting and Interviewing
- Sales Monitoring
- Operations Management
- Employee Performance Evaluations
Accomplishments
- Promoted from an associate to shift manager, in less than 12-months.
- Promoted from shift manager to assistant manager when company changed from shift manager to lead associate.
Timeline
Manager of Operation
American Freight Furniture
10.2023 - Current
Assistant Manager
Aldi
07.2014 - Current
Warehouse/forklift Operator
Shetler's Discount Grocery
08.2009 - 06.2014
High School Diploma - General Education/Business Technology
Dora High School
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