BRANDI MITCHELL
Winnsboro,LA
Summary
Dynamic professional with extensive experience in accounts receivable and customer service at Sango Buick GMC. Demonstrated expertise in conflict resolution and data management, leading to improved customer satisfaction and operational efficiency. Proficient in social media marketing and staff management, consistently achieving project goals through effective teamwork and leadership.
Overview
17
17
years of professional experience
Work History
Accts Rec/Billing/Tech/Social Media/Service Mngr
Sango Buick GMC
Winnsboro, LA
01.2011 - 07.2024
- Responsible for Daily Deposits & Bank Balancing
- Updated and maintained databases with current information.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Instructor
Louisiana Technical College
Winnsboro, USA
01.2009 - 01.2010
- Word, Excel, Power Point
- Business Calculator
- Keyboarding
Intern
Louisiana Technical College
Winnsboro, USA
01.2008 - 01.2009
- General Customer Service
- Entrance Exam Proctor
- Switchboard Operator
- Maintain student records (paper & electronic)
- Teacher Assistant
- Utilized Quickbooks software in campus bookstore
Education
Associate of Applied Science - Accounting Technology Degree
Louisiana Technical College
Winnsboro, LAAssociate of Applied Science - Office Systems Technology Degree
University of Louisiana
Monroe, LASkills
- Staff management
- AR reporting
- Work assignment coordination
- Reconciling accounts
- Data entry, management, journal entries
- Statement review
- Vendor relationship management
- Social media marketing
- Customer service
- Task prioritization
- Conflict resolution and problem solving
- Supervision and leadership
- Microsoft office
- Customer relationship management
- Time management
- Multitasking Abilities
References
References Available Upon Request
Timeline
Accts Rec/Billing/Tech/Social Media/Service Mngr
Sango Buick GMC
01.2011 - 07.2024
Instructor
Louisiana Technical College
01.2009 - 01.2010
Intern
Louisiana Technical College
01.2008 - 01.2009
Associate of Applied Science - Accounting Technology Degree
Louisiana Technical College
Associate of Applied Science - Office Systems Technology Degree
University of Louisiana