Dedicated administrative professional well-versed in communication and customer service. Knowledgeable in medical terminology and scheduling. Ready to bring 4 years of relevant work experience to your team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Childcare Teacher & Assistant Director
Cricket's Learning Center
Midlothian, IL
05.2016 - Current
Facilitate professional environment that maintains policies for safety of children while fostering welcoming and caring environment
Supervise team of 15 employees, overseeing hiring, training, and professional development of direct reports
Efficiently handle administrative duties to minimize time away from children
Plan and manage developmentally appropriate curriculum and environment that fosters learning-focused, imaginative, and play-oriented activities for children ranging from infant to early adolescence
Develop multilingual and multicultural staff and curriculum to serve families of diverse backgrounds and introduce multilingual skills to children
Identify early signs of emotional and developmental issues in children and help to create detailed plans of action with parents for best interest of child
Supervise learning and developmental activities, free play, and outdoor activities
Continuously develop stimulating curriculum to accommodate all learning styles
Escort as many as 20 children on outings and trips of educational and social value semi-monthly
Lead reading courses for pre-school aged children.
Patient Service Representative
Medix
Chicago, IL
12.2022 - 02.2024
Facilitate professional environment that maintains policies for safety of children while fostering welcoming and caring environment
Assist patients in filling out check-in and payment paperwork
Take copayments and compile daily financial records
Compile and review medical charts
Follow document protocols to safeguard confidentiality of patient records
Apply administrative knowledge and courtesy to explain procedures and services to patients.
Home Healthcare Aide
Addus HomeCare
Chicago, IL
06.2020 - 12.2022
Adhere to professional standards, home care policies and procedures, federal, state, and local requirements
Monitor patient condition by observing physical and mental condition
Support patient by providing personal and housekeeping services, including grooming, bathing, preparing and serving meals, and running essential errands
Record patient information by making entries in patient record and notifying supervisor of changing or unusual conditions
Provide education and training to patient and family members.
Education
Associate of Arts -
South Suburban College of Cook County
South Holland, IL
01.2017
Skills
Customer Service
Calendaring and Scheduling
Patient Greeting
HIPAA and Confidentiality Compliance
Payment Collection
Office Administration
Effective Communication
Multitasking and Prioritization
High Degree of Initiative
Early Childhood and Child Development
Safety Monitoring and Management
Special Needs Care
Private home health care provider
January 2024 -July 2024
General housekeeping duties such as cooking, cleaning, and running errands Ensuring client’s comfortability at all times