Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Timeline
Generic

Brandi Moses

Kansas City,MO

Summary

Looking to grow with a company. Versatile professional experienced in providing support for various clerical tasks across different settings. Skilled in word processing, managing filing systems, and maintaining spreadsheets. Expert at efficiently managing multiple priorities to ensure timely task completion.

Overview

17
17
years of professional experience

Work History

General Clerk

Internal Revenue Service
Kansas City, US
01.2018 - Current
  • Responsible for receiving and sorting incoming mail to distribute to other departments or individuals
  • Sort and collate mail
  • Place mail in proper buckets for distribution
  • Open envelopes
  • Dispose of junk mail
  • Date stamp all incoming mail
  • Sort mail such as returned letters, adjustments, bills, orders, and payments
  • Complete incorrect returned mail
  • Receive outgoing mail and apply correct postage
  • Arrange for pickup of outgoing mail
  • Stamp mail with postage meters
  • Fold letters, circulars, or other documents and insert into envelopes for distribution
  • Weigh mail to determine correct postage
  • Place mail in metal bins and carry to departments for distribution
  • Record registered mail
  • Stock copy rooms and printing devices
  • Ensure office is adequately stocked with mail supplies
  • Use fax and scanning machines
  • Check mail for contraband
  • Perform a variety of administrative tasks using an automated system which involves: assigning, maintaining, monitoring, or updating work status and inventory records; ordering research; acknowledging correspondence; maintaining, updating and initiating personnel records; administering recall/release of seasonal employees; and performing other support activity
  • Assisted with filing and organizing documents, records and other materials.
  • Provided general administrative support including data entry, typing, photocopying, scanning and faxing documents.
  • Organized files, developed spreadsheets and presentations using Microsoft Office Suite.
  • Prepared letters, reports and other correspondence as requested by management.
  • Compiled information for special projects or reports as required by management team.
  • Ensured all incoming mail was sorted into respective departmental mailboxes.
  • Processed incoming and outgoing mail daily utilizing postage machines when necessary.
  • Responsible for maintaining confidentiality of sensitive company information.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Maintained filing systems, both electronic and physical, for easy document retrieval.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Delivered messages and ran errands.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Assisted team members in resolving technical challenges encountered during development phases.
  • Prepared detailed reports summarizing progress updates on assigned tasks and projects at regular intervals.
  • Maintained and updated existing databases for report generation.

Janitor

MARCIS & ASSOCIATES
Kansas City, US
08.2016 - 03.2017
  • Cleaning classrooms, restocking restrooms, cleaning floor hallway floors and dusting and wiping down surfaces, cleaning restrooms and sweeping and mopping, vacuuming
  • Sweep, mop and vacuum floors of all areas.
  • Clean and sanitize restrooms, sinks, countertops and other surfaces.
  • Empty wastebaskets and trash containers.
  • Clean windows, walls, ceilings, carpets and furniture in assigned areas.
  • Maintain janitorial supply inventory.
  • Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
  • Completed sweeping and vacuuming, glass cleaning and trash collecting.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.

Cashier

Dollar General
Kansas City, US
06.2015 - 09.2016
  • Greeting customers, directing customers to products, and providing product knowledge, scans items, processes payments, provides change, and bags items
  • Unloading deliveries, stocking shelves
  • The customers looked forward to seeing me
  • Customer service skills
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.

Caregiver

Bethlehem Home Health Care
Kansas City, US
03.2010 - 11.2014
  • Assist elderly or disabled adults with daily living activities at the person's home or in a daytime nonresidential facility
  • Duties performed at a place of residence may include keeping house (making beds, doing laundry, washing dishes) and preparing meals
  • May provide meals
  • I was getting to use some of my skills I learned at Concorde career college taking my client BP once a week and keeping track of BP
  • Customer service and some nursing skills

Administrative Assistant II

Penn Valley / Pioneer College
Kansas City, US
01.2008 - 02.2010
  • Handled multifaceted clerical tasks (e.g., data entry, filing, records management) as the assistant to the registrar and admissions offices
  • Greeting students, teachers and visitors gave premium service to students
  • Quickly became a trusted assistant known for 'can-do' attitude, flexibility and high-quality work
  • Helped coordinate dozens of recruitment events (average of 12 large gatherings per year) that contributed to consistently high enrollment levels
  • Entrusted to manage office in the supervisor's absence
  • Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official school correspondence
  • Improving my customer service skills
  • Learning how to work with customers in a business setting atmosphere
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Processed invoices for payment using accounting software applications.
  • Conducted research online utilizing search engines such as Google or Yahoo!.
  • Scheduled appointments between clients and customers and internal staff members.
  • Answered questions from customers regarding products and services offered by the company.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Directed customer inquiries to appropriate department personnel.
  • Proofread content for typo-free emails and documentation.

Education

GED -

Adult Basic Education
Kansas City, MO
12.2014

Certificate in Medical Assistant -

Concorde career college
Kansas City, MO, Missouri
12.2008

Skills

  • Outlook
  • Microsoft Outlook
  • Basic Math
  • Decision-Making
  • MS Word, Excel, and Outlook

Additional Information

Looking for a career where I can grow and enhance my skills.

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

General Clerk

Internal Revenue Service
01.2018 - Current

Janitor

MARCIS & ASSOCIATES
08.2016 - 03.2017

Cashier

Dollar General
06.2015 - 09.2016

Caregiver

Bethlehem Home Health Care
03.2010 - 11.2014

Administrative Assistant II

Penn Valley / Pioneer College
01.2008 - 02.2010

GED -

Adult Basic Education

Certificate in Medical Assistant -

Concorde career college

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Brandi Moses