Brandi Neil
Fenton,MI
Summary
General Manager | Business Operations Leader
Proven leader with 17+ years of success in retail management, driving profitability, team performance, and customer satisfaction. Consistently delivered results through streamlined operations and strategic leadership. Founder and publisher of a thriving local magazine, showcasing expertise in marketing, community engagement, and business strategy. Well-rounded and results-driven, with a track record of achieving growth in competitive markets.
Overview
26
26
years of professional experience
Work History
Founder, Publisher & Editor-in-Chief
Neighbors of Hartland
Hartland, MI
06.2022 - Current
- Launched and grew a local magazine, driving growth and engagement.
- Built local networks through events and community partnerships.
- Created customer-focused content to boost brand loyalty.
- Managed operations, including budgeting, scheduling, and projects.
- Developed marketing strategies to enhance community outreach.
- Led a team, fostering collaboration and customer focus.
Retail Store Manager
The Michaels Stores, Inc
Orion Township, MI
11.2004 - 04.2022
- Drove sales through effective merchandising, promotions, and customer service.
- Recruited, trained, and developed top talent, ensuring team accountability.
- Managed inventory, reduced costs, and maintained optimal stock levels.
- Led 30+ employees, optimizing schedules and driving performance.
- Provided hands-on customer support, resolving issues to boost satisfaction.
- Minimized shrinkage with strong inventory and security controls.
Graphic Design Specialist
Freelance & Tri-County Times
Fenton, MI
08.1998 - 07.2009
- Built client relationships, defined requirements, and solved problems.
- Delivered design solutions with Adobe software under tight deadlines.
- Applied design principles to create impactful print materials.
- Pursued business development to drive growth and expand clientele.
Education
Bachelor of Arts - Fine Arts
University of Michigan - Flint
Flint, MIAssociate of Arts - Graphic Design
The Art Institute of Pittsburgh
Pittsburgh, PAHigh School Diploma -
Grand Blanc Community High School
Grand Blanc, MISkills
- Operations & Efficiency: Expert in managing daily operations, inventory, staffing, and compliance to ensure seamless workflow and profitability
- Customer Service & Loyalty: Committed to delivering exceptional service, building customer loyalty, and resolving issues swiftly
- Team Leadership & Development: Proven track record of leading and developing high-performing teams through training and mentorship
- Strategic Planning & Execution: Skilled in aligning business strategies with actionable plans to solve challenges and drive growth
Affiliations
- Board Member, Hartland Chamber of Commerce - Hartland, MI
- Board Member, Connect 3 Foundation - Hartland, MI
- Assistant Director, St. John Education Foundation - Fenton, MI
- Member, Hartland Rotary - Hartland, MI
- Member, PSA - St. John School - Fenton, MI
- Alumni, University of Michigan
- Alumni, Golden Key International Honour Society
Timeline
Founder, Publisher & Editor-in-Chief
Neighbors of Hartland
06.2022 - Current
Retail Store Manager
The Michaels Stores, Inc
11.2004 - 04.2022
Graphic Design Specialist
Freelance & Tri-County Times
08.1998 - 07.2009
Bachelor of Arts - Fine Arts
University of Michigan - Flint
Associate of Arts - Graphic Design
The Art Institute of Pittsburgh
High School Diploma -
Grand Blanc Community High School
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