Brandi Ellington
Savannah,GA
Summary
Highly motivated, resourceful, and solutions-focused professional with experience working in high- pressure customer service environments. Eager to contribute to achieving organizational goals and assist team members when needed.
Overview
17
17
years of professional experience
Work History
Community Investment Assistant
United Way of, Coastal Empire
05.2022 - Current
- Provides administrative support to staff and Board Committees by drafting and editing correspondence; maintaining core governing documents; creating and maintaining electronic and physical filing systems; and coordinating and executing meetings
- Fosters and maintains strong relationships with funded partner agencies
- Plans strategic volunteer engagement events, from attracting and identifying volunteer opportunities to matching them with donors and workplaces.
Enrollment Counselor
South University
09.2017 - Current
- Managed inquiries and pursued qualified candidates for enrollment by determining appropriateness of candidates for admission based upon career goal compatibility while adhering to state and federal college recruitment policies
- Accurately and thoroughly explained college educational programs, expected outcomes, student services, and financial consideration to the university’s primary clientele consisting of students, parents and educators
- Participated in recruitment and enrollment activities including open houses, regional presentations, training sessions, orientation programs, career days, etc.
Case Worker
United Way of the Coastal Empire
12.2021 - 05.2022
- Responded to customer inquiries regarding organizational assistance and funding opportunities concerning client hardships while adhering to professional standards as outlined by protocols, rules, and regulations
- Managed case assignments by drafting service plans, reviewing case progress, and determining case closure
- Accurately documented case information and all necessary forms to produce statistical reports.
Activities Director
Oceanside Nursing Home
03.2016 - 06.2016
- Planned, organized, and implemented a program of activities to meet the social, emotional, physical, and therapeutic needs of residents in accordance with the facility’s plan of care and within the specified annual budget
- Initiated and promoted innovative activities within the facility, always ensuring the safety and well-being of each resident
- Created an ongoing calendar of activities, which met the needs of the residents.
Activities Director
Savannah Cottage, Assisted Living Facility
11.2008 - 08.2014
- Planned activities with assistants while building rapport with residents and integrating learning capabilities into the activities
- Mentored and trained care managers to participate in activities
- Established strong relationships with family members of residents.
Education
Masters of Business Administration -
South University
Savannah, GA2018
Bachelor of Science - Psychology
South University
Savannah, GA2015
Associate of Science - Medical Assisting
South University
Savannah, GA2009
Skills
- Effective Communication
- Conflict Resolution
- Customer Recruitment and Retention
- Customer Relationship Management
- Event Planning and Execution
Timeline
Community Investment Assistant
United Way of, Coastal Empire
05.2022 - Current
Case Worker
United Way of the Coastal Empire
12.2021 - 05.2022
Enrollment Counselor
South University
09.2017 - Current
Activities Director
Oceanside Nursing Home
03.2016 - 06.2016
Activities Director
Savannah Cottage, Assisted Living Facility
11.2008 - 08.2014
Bachelor of Science - Psychology
South University
Associate of Science - Medical Assisting
South University
Masters of Business Administration -
South University