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Associate Principal Engineer

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Detail-oriented Inventory Control Analyst experienced in conducting inventory counts, checking paperwork and investigating variances. Efficient and hardworking team player with excellent organizational and analytical abilities. Looking for a fast-paced position with EPRI.

Please allow me to introduce myself, I have worked in human services for several years as a Case Manager in several capacities; most recently working with formerly homeless individuals residing in supportive housing as well as for senior men with a history of homelessness with justice involvement in transitional housing; In working with these individuals, I utilized Critical Time Intervention in an effort to obtain permanent, supportive housing. I have worked as a Residence Manager for an SRO (Single Resident Occupancy) for mentally ill, chemical abusers and I have also worked as a Case Planner working to ensure that children were placed in a loving, caring, nurturing environment. In my capacity as a Case Manager I have had the opportunity to learn to utilize Motivational Interviewing in an effort to change the behavior of those who are ambivalent or dealing with insecurities. Apart from human services, I have also worked in the world of retail for several years. In each of these roles, I employed the following skills: communication, negotiating, mediation, problem solving and organizational skills. I am a personable and dedicated professional. I am also a solid team player with an upbeat, positive attitude. I consider myself to be results-oriented with a demonstrated passion for building working relationships and cultivating partnerships.

Driven and results-focused Finance Manager with a strong track record of performance across multiple high-volume automotive dealerships. Known for delivering award-winning results in finance sales, structuring compliant and profitable deals, and providing a seamless customer experience. Experienced in lender relations, deal approvals, product presentation, and maximizing profitability while maintaining transparency and trust with clients. Recognized for strong analytical skills and exceptional customer service.

Dedicated Security Site Supervisor with 15 years in the security field. Consistently optimizes performance, procedures and training effectiveness by evaluating current protocols and developing strategic improvements. Forward-thinking and detail-oriented with adaptable approach to solving routine and complex daily problems. Over 13 years of progressive experience in security.

Project Manager with proven success in delivering digital and operational projects through Agile, Scrum, and traditional methodologies. Expertise in project planning, reporting, risk management, and stakeholder engagement, utilizing tools such as Jira, MS Project, and Power BI. Strong communication and problem-solving skills developed through customer service experience, ensuring alignment with business objectives and user needs. Focused on driving efficiency and delivering measurable outcomes that improve service delivery and stakeholder satisfaction.

Enthusiastic and certified bartender with over six years of fast-paced customer service experience seeking a bartending position where my energy, reliability, and efficiency behind the bar can contribute to a vibrant team and deliver exceptional guest experiences.

Dynamic Customer Service Specialist with a proven track record at The UPS Store Inc., excelling in client relationship management and issue resolution. Adept at enhancing customer satisfaction through effective communication and detail orientation, consistently achieving service benchmarks while managing multiple accounts and optimizing operational efficiency.

Seeking an opportunity to serve the community in an Emergency Medical Technician capacity. I have acquired my EMT Certification through the KCTCS Fire Commission and am excited to apply the skills I have learned. I have aspirations to grow in this field and maximize the value I can provide. My experience as a customer service specialist has helped me grow my interpersonal and communication skills. I started as a cashier in high school and was recognized and promoted because of my customer service skills, dependability, and ability to perform in stressful situations.

Brandi O'Connor

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Customer Service Specialist

Customer Support Specialist

Claims Specialist

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BA - Communications

Regents Diploma -

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Customer Service Specialist

Customer Support Specialist

Claims Specialist

BA - Communications

Regents Diploma -

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