Brandi Pace
Hattiesburg,MS
Summary
Accomplished in clinical trial management and staff development, I significantly enhanced trial efficiency and team productivity at Singing River Health Systems. My expertise in clinical data management and leadership fostered operational transformations and robust protocol development, ensuring regulatory compliance and maximizing financial performance. Skilled in analytical thinking and performance monitoring, I drive results through strategic planning and effective communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Clinical Research
Singing River Health Systems
09.2023 - Current
- Improved clinical trial efficiency by streamlining processes and implementing new data management systems.
- Established performance metrics to evaluate team productivity and identify areas requiring improvement.
- Thought operationally and displayed communication and leadership skills to follow through on development plans.
- Implemented broad-scale organization change and transformed research-based functions.
- Collaborated with legal, improved legal review of clinical operations and enhanced contract administrator function.
- Developed robust protocols for clinical studies, ensuring compliance with regulatory guidelines and industry best practices.
- Negotiated contracts with vendors, ensuring timely delivery of services at competitive prices while maintaining high-quality standards.
- Oversaw recruitment efforts for clinical trials, developing strategies to target diverse patient populations that met strict inclusion criteria.
- Worked with finance department and built accurate financial statements for clinical research and fostered enterprise-wide view of financial impact of clinical research.
Remote Clinical Research Coordinator
Circuit Clinical
04.2023 - 09.2023
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Gathered, processed, and shipped lab specimens.
- Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
- Followed informed consent processes and maintained records.
- Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
- Assessed patients'' eligibility criteria following strict adherence to inclusion/exclusion guidelines.
Clinical Research Site Manager
MediSync Midwest
12.2021 - 03.2023
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Interviewed, hired, and trained new workers.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Oversaw all daily office operations and equipment maintenance.
- Complied with safe operating practices and assessed operational procedures against best practices.
Clinical Research Site Lead
MediSync Midwest
07.2020 - 11.2021
- Improved site efficiency by implementing streamlined processes and procedures.
- Maintained detailed records of project progress, allowing for accurate forecasting of future needs.
- Managed project timelines, ensuring successful completion within budget and on schedule.
- Resolved conflicts among team members, fostering a positive and collaborative work environment.
- Promoted a culture of continuous learning by offering professional development opportunities to team members regularly.
- Developed effective communication channels between onsite teams and offsite management staff.
- Monitored inventory levels, ordering supplies as needed to minimize downtime due to shortages.
- Acted as a liaison between clients, stakeholders, and internal teams throughout the entirety of each project, ensuring clear communication at all stages.
- Established strong relationships with clients, leading to repeat business and increased referrals.
- Trained new team members on site policies and procedures.
- Provided onsite training to help develop employee skills.
- Maintained records and logs of work performed and materials and equipment used.
- Resolved issues among team members to keep employees on task.
- Developed work schedules for team members to maximize shift coverage.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Patient Account Representative
Southern Bone and Joint
02.2016 - 07.2020
- Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
- Posted payments and processed refunds.
- Reviewed insurance eligibility and verified coverage details to minimize claim denials and delays in payment.
- Worked with outside entities to resolve issues with billing, claims, and payments.
- Streamlined billing processes for increased efficiency in managing patient accounts.
- Conducted regular audits of patient accounts, identifying discrepancies and rectifying errors as needed.
- Ensured compliance with healthcare regulations while processing claims and managing patient accounts.
- Electronically submitted bills according to compliance guidelines.
- Identified trends in unpaid accounts, developing targeted solutions for improved revenue recovery.
Senior Hearing Screening Technician
Natus Medical
03.2017 - 12.2017
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Optimized system performance thorough testing and analysis.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Elevated data security, implementing robust cybersecurity measures across all systems.
- Supported project management teams with expert technical advice, contributing to successful project completions.
- Enhanced team productivity with thorough training on new technologies and procedures.
Certified Medical Assistant
Cardiovascular Clinic of Hattiesburg
01.2015 - 02.2016
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Education
Bachelor Of Administration - Health Administration
Western Governors University
Salt Lake City, UTDiploma - Nursing
Pearl River Community College
Poplarville, MS12.2019
Associate Of Applied Science - Health Administration
Ultimate Medical Academy
Clearwater, FL12.2016
Certificate Of Technical Studies - Medical Technology
Health Touch Career College
Hattiesburg, MS06.2015
Skills
- Clinical trial management
- Clinical Data Management
- Therapeutic Area Expertise
- Staff Training and Development
- Patient education and counseling
- Medication Dispensing
- Analytical Thinking
- Clinical Staff Management
- Performance monitoring
Certification
License Practical Nurse
Advanced Clinical Research Coordinator
Basic Life Support
GCP
ICD-9/10 Training
Timeline
Director of Clinical Research
Singing River Health Systems
09.2023 - Current
Remote Clinical Research Coordinator
Circuit Clinical
04.2023 - 09.2023
Clinical Research Site Manager
MediSync Midwest
12.2021 - 03.2023
Clinical Research Site Lead
MediSync Midwest
07.2020 - 11.2021
Senior Hearing Screening Technician
Natus Medical
03.2017 - 12.2017
Patient Account Representative
Southern Bone and Joint
02.2016 - 07.2020
Certified Medical Assistant
Cardiovascular Clinic of Hattiesburg
01.2015 - 02.2016
Bachelor Of Administration - Health Administration
Western Governors University
Diploma - Nursing
Pearl River Community College
Associate Of Applied Science - Health Administration
Ultimate Medical Academy
Certificate Of Technical Studies - Medical Technology
Health Touch Career College
License Practical Nurse
Advanced Clinical Research Coordinator
Basic Life Support
GCP
ICD-9/10 Training
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