Brandi Parker
Chattanooga,TN
Summary
Personable Office Administrator with 20 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
27
27
years of professional experience
Work History
Office Administrator
Weed Man
05.2023 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Special Education Paraprofessional
Decatur ISD
07.2018 - 05.2023
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Offered student support through special accommodations, extra assistance, and assessments.
- Interacted physically and verbally with students throughout each day.
- Maintained positive attitude and affirmatively communicated with each student.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Oversaw class of students in absence of instructor.
- Monitored student classroom and outdoors activities to promote student safety.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Established professional relationships with parents and other teachers to increase rapport and support.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Special Education Paraprofessional
Wise County Shared Services
02.2013 - 07.2018
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Offered student support through special accommodations, extra assistance, and assessments.
- Interacted physically and verbally with students throughout each day.
- Maintained positive attitude and affirmatively communicated with each student.
- Oversaw class of students in absence of instructor.
- Supported teacher in development of individual learning strategies.
- Monitored student classroom and outdoors activities to promote student safety.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Alerted instructor to student behavior or issues requiring intervention.
Kids Day Out Director
Whaley United Methodist Church
12.2006 - 06.2009
- Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
- Offered campers compassionate support for personal and social issues, helping each develop positive skills for dealing with interpersonal conflicts.
- Oversaw team of counselors and support team members.
- Arranged packed activity schedule with numerous outdoor activities, crafts and learning opportunities.
Bank Teller
Prosperity Bank
06.2002 - 02.2004
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Provided customer records, account statements and copies of checks.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
Office Administrator
Bolivar Water Supply
03.2000 - 06.2002
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Reconciled account files and produced monthly reports.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
Bank Teller
Prosperity Bank
05.1996 - 03.2000
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Provided customer records, account statements and copies of checks.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Placed orders for customer checks and verified starting numbers.
- Turned in excess cash to maintain drawer security.
- Removed mutilated currency from circulation.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Assisted with training of new tellers on policies and procedures.
Education
No Degree - General
NCTC
Gainesville, TX08.1996
High School Diploma -
Era ISD
Era, TX05.1996
Skills
- Operational Requirements
- Copying and Scanning
- Billing and Coding
- Staff Training
- Strategic Planning
- Filing
- Recordkeeping and File Management
- Managing Office Supply Inventory
- Administration and Operations
- Inbound Phone Call Handling
- Deposit Collection
- Sorting and Labeling
- Supervision Abilities
Awards
Soaring Eagle Award
I received this award for going above and beyond expectations. I was nominated by multiple co-workers.
Timeline
Office Administrator
Weed Man
05.2023 - Current
Special Education Paraprofessional
Decatur ISD
07.2018 - 05.2023
Special Education Paraprofessional
Wise County Shared Services
02.2013 - 07.2018
Kids Day Out Director
Whaley United Methodist Church
12.2006 - 06.2009
Bank Teller
Prosperity Bank
06.2002 - 02.2004
Office Administrator
Bolivar Water Supply
03.2000 - 06.2002
Bank Teller
Prosperity Bank
05.1996 - 03.2000
No Degree - General
NCTC
High School Diploma -
Era ISD
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