Brandi Porter
Sharpsburg,GA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
5
5
years of professional experience
Work History
Athlete
Nike
09.2022 - Current
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Fulfillment Expert
Target
07.2021 - 07.2022
- Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
- Packaged items with appropriate materials to prevent damage during shipping.
- Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time.
Helped customers locate desired items and assisted with carrying heavy loads.
Sales Lead
Banana Republic
01.2019 - 02.2021
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Administrative Assistant
S.F. Homes, LLC
04.2019 - 03.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Created and maintained databases to track and record customer data.
Education
High School Diploma -
Georgia Connections Academy
Duluth, GA05.2016
Skills
- Teamwork and Cooperation
- Time Management
- Strong Work Ethic
- Self-discipline
- Cash Handling Accuracy
- Data entry proficiency
- Visual Merchandising
- Shipment Receiving
Timeline
Athlete
Nike
09.2022 - Current
Fulfillment Expert
Target
07.2021 - 07.2022
Administrative Assistant
S.F. Homes, LLC
04.2019 - 03.2020
Sales Lead
Banana Republic
01.2019 - 02.2021
High School Diploma -
Georgia Connections Academy
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