Brandi Porter

Work History

PRUVIT Ventures

01.2021 - Current

Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Offered advice and assistance to customers, paying attention to special needs or wants.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Crossroads Christian Church

08.2015 - 06.2019

Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Maintained organized, fun and interactive classroom to help children feel safe.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.

Tastefully Simple

12.2005 - 01.2022

Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Collaborated with teams to define, strategize, and implement marketing and web strategies.
Created and developed detailed work plans to meet business priorities and deadlines.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Examination Management Services, Inc, EMSI

10.2005 - 04.2008

Followed safety procedures for personal protection and client well-being.
Maintained professionalism when communicating with client and answering questions.
Processed patient care records accurately and promptly.
Interviewed customers to record medical history and lifestyle information.
Handled insurance verification tasks using in house system to validate patient insurance information.
Monitored supply levels and placed orders for laboratory supplies.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Interacted with customers by phone, email, or in-person to provide information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Maintained electronic and paper filing systems for easy retrieval of information.
Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.

Linens 'n Things

09.2003 - 03.2005

Monitored cash drawers in 12 checkout stations to verify adequate cash supply.
Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Maintained accurate records of sales and financial transactions.
Created employee schedules to align coverage with forecasted demands.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Trained team members in successful strategies to meet operational and sales targets.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Toys"R"Us

11.1987 - 09.2003

Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Completed point of sale opening and closing procedures.
Supervised guests at front counter, answering questions regarding products.
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Interacted well with customers to build connections and nurture relationships.
Trained and guided team members to maintain high productivity and performance metrics.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.