Brandi Pounds
Summary
Motivated professional with strong work ethic and adaptability. Skilled in customer service, multitasking, and time management, committed to delivering positive experiences. Organized and eager to apply time management and organizational skills in diverse settings. Seeking entry-level opportunities to contribute to company growth while further developing capabilities.
Overview
4
4
years of professional experience
Work History
Driver
Lyft
Maricopa, Arizona
03.2026 - 04.2026
- Provided safe and reliable transportation for passengers across various routes.
- Ensured cleanliness and organization of vehicle interior and exterior for optimal passenger comfort.
- Engaged with passengers to ensure a pleasant ride experience.
- Navigated efficiently using GPS and traffic apps to optimize routes.
- Followed all traffic laws and safety regulations during driving duties.
- Transported clients from designated locations to their destinations promptly and safely.
Customer Service Representative
Family Dollar
Arizona City, Arizona
10.2022 - 01.2023
- Interacted with customers to foster satisfaction and build long-term loyalty.
- Guided customers in product selection to enhance their shopping experience.
- Responded to customer inquiries with accurate product information to facilitate informed purchasing decisions.
- Collaborated with team members to resolve customer issues.
- Processed transactions accurately at the cash register.
- Tracked inventory and replenished stock regularly.
- Maintained store cleanliness and organized merchandise displays.
Education
Associate of Applied Science - Massage Therapy
Central Arizona College
Coolidge, AZ05-2010
Skills
- Route optimization
- GPS navigation
- Transportation
- Vehicle maintenance
- Inventory management
- Transaction processing
- Customer engagement
- Time management
- Organizational skills
- Attention to detail
- Effective communication
- Verbal and written communication
- Friendly and outgoing
- Customer service
- Patience and tact
Timeline
Driver
Lyft
03.2026 - 04.2026
Customer Service Representative
Family Dollar
10.2022 - 01.2023
Associate of Applied Science - Massage Therapy
Central Arizona College