Brandi Randolph
Arvada,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Pastry Chef
Self
05.2017 - Current
- Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
- Implemented efficient production techniques, reducing waste and improving overall pastry quality.
- Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
- Contributed to successful catering events by designing custom dessert menus tailored to specific client preferences.
Store Manager
Sheridans Frozen Custard
01.2014 - 12.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Chiropractic Assistant
Gonstead Family Chiropractic
01.2016 - 08.2018
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
Plant Operations Lead Operator
Texas Tech Health Sciences Center
07.2014 - 12.2016
- Fostered a positive work environment, promoting open communication among team members to address concerns or suggestions for improvement.
- Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.
- Supported management decision-making by compiling operational and production data into daily logs.
- Tended equipment during operation and monitored readouts to determine areas of concern and quickly correct problems.
- Established strong working relationships with colleagues from different departments to facilitate collaboration and information sharing across functional areas.
- Performed safety checks on machines and production equipment.
Server
Hillstone Restaurant Group
05.2013 - 06.2014
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate Of General Studies - General Studies
South Plains College
Levelland, TX05.2012
High School Diploma - General Studies
Shallowater High School
Shallowater, TX05.2009
Skills
- Restaurant background
- Reliable and Responsible
- Active Learning
- Attention to Detail
- Critical Thinking
- Customer Service
- Adaptive and creative
Timeline
Pastry Chef
Self
05.2017 - Current
Chiropractic Assistant
Gonstead Family Chiropractic
01.2016 - 08.2018
Plant Operations Lead Operator
Texas Tech Health Sciences Center
07.2014 - 12.2016
Store Manager
Sheridans Frozen Custard
01.2014 - 12.2015
Server
Hillstone Restaurant Group
05.2013 - 06.2014
Associate Of General Studies - General Studies
South Plains College
High School Diploma - General Studies
Shallowater High School
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