Brandi Raymond
Ocala
Summary
Adept at fostering customer relationships and enhancing revenue, my tenure at General RV underscored my proficiency in customer care and relationship building. Leveraging my experience across roles, from sales to ownership, I excel in follow-up communications and skilled metal fabrication, consistently driving satisfaction and repeat business.
Overview
10
10
years of professional experience
Work History
Salesperson
General RV
Ocala
01.2024 - 05.2025
- Developed key customer relationships to increase sales.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Server/Bartender
Mojos
Ocala
07.2023 - 12.2024
- Explained menu items, describing ingredients and cooking methods upon request.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Responded to ad hoc cleaning duties at end of shift.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Owner Operator
BeeDee's Delivery Service
St. Augustine
02.2019 - 01.2024
- Observed safety protocols and driving laws to maximize road and personnel safety.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Formed and sustained strategic relationships with clients.
Sheet Metal Fabricator
1st Coast Metal Roofing Supply
East Palatka
01.2015 - 11.2023
- Fabricate sheet metal pieces by cutting, punching, bending, rolling, and forming with hand tools or machines.
- Align material prior to assembly using squares rulers and scribes when necessary.
- Utilized hand tools, portable power tools, and other equipment to cut, shape, and assemble metal components.
- Operated hydraulic press brakes to transform sheet metal into predetermined shapes and components.
Education
GED -
Belleview High School
Ocala, FL05-2003
Skills
- Customer care
- Relationship building
- Customer service
- Customer relationship building
- Follow-up communications
References
References available upon request.
Timeline
Salesperson
General RV
01.2024 - 05.2025
Server/Bartender
Mojos
07.2023 - 12.2024
Owner Operator
BeeDee's Delivery Service
02.2019 - 01.2024
Sheet Metal Fabricator
1st Coast Metal Roofing Supply
01.2015 - 11.2023
GED -
Belleview High School
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