Summary
Overview
Work History
Education
Skills
Timeline
Generic
Brandi Reaume

Brandi Reaume

18253 Brohl St,MI

Summary

Dynamic and detail-oriented professional with a strong background in customer service and administrative support at Air Supply Inc. Proven reliability and punctuality, enhancing client satisfaction through exceptional communication and tailored services. Skilled in multitasking and organization, with a commitment to maintaining high standards in both cleaning and office environments.

Overview

25
25
years of professional experience

Work History

Domestic Cleaner

Self Employed
06.2013 - Current
  • Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
  • Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
  • Enhanced the appearance of homes by performing deep-cleaning tasks such as shampooing carpets and washing windows.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Maintained a consistent schedule for regular clients, ensuring a clean and comfortable living environment.
  • Reduced allergens in homes through meticulous dusting, vacuuming, and sanitizing surfaces.
  • Ensured timely completion of all assignments, managing multiple clients within a tight schedule.
  • Accommodated special requests from clients, tailoring cleaning services to their specific needs.
  • Performed laundry tasks including washing, drying, folding, ironing clothes following specific client instructions on clothing care maintenance.
  • Increased referrals through exceptional customer service and consistent communication with clients.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Organized living spaces to create a functional yet aesthetically pleasing environment for clients.
  • Assisted homeowners with decluttering projects by sorting items into categories based on need or value.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Utilized eco-friendly cleaning products to promote a safe and healthy home environment for clients.
  • Offered additional services like pet care or plant watering when needed ensuring comprehensive care of the household beyond basic domestic cleaner duties.
  • Continuously researched and implemented new techniques, tools, and products in the cleaning industry to stay up-to-date with best practices for optimal client satisfaction.
  • Streamlined cleaning processes with efficient use of supplies and equipment, reducing overall costs.
  • Proactively identified potential maintenance issues during cleaning sessions and informed homeowners to prevent further damage.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Dusted picture frames and wall hangings with cloth.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Changed bed linens and collected soiled linens for cleaning.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Sorted, laundered and put away various laundry items.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Polished fixtures to achieve professional shine and appearance.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.

Office Administrative Assistant

Air Supply Inc.
09.2004 - 03.2011
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies, inventoried warehouse, placed orders and unloaded semi trucks.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Certificate Medical Necessity/Administrative Manager

Rennaissance Medica Equipment
05.2004 - 03.2011
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Coordinated customer, vendor and stakeholder relations for smooth communication flows.
  • Verified customer information for orderly, up-to-date online systems.
  • Coordinated with IT department to upgrade software, resulting in improved data security and system performance.
  • Oversaw budget management for administrative functions, ensuring all expenditures remained within allocated funds.
  • Negotiated with vendors to reduce office supply costs, thereby saving on operational expenses.
  • Managed vendor contracts and relationships, ensuring high-quality services and timely delivery of office supplies.
  • Completed weekly payroll for 25 employees.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.

Food Service Worker/Food Delivery Driver

Fraser Public Schools
01.2002 - 06.2002
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Maintained a high level of professionalism throughout interactions with both staff members and customers.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Navigated efficiently through various routes for timely food deliveries.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Payroll Specialist

Human Capital
01.2000 - 01.2002
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Resolved payroll discrepancies quickly and successfully.

Education

Criminal Justice

Macomb Community College
Warren, MI

Skills

  • Self-motivation and initiative
  • Reliability and punctuality
  • Professional appearance
  • Interior and exterior cleaning
  • Customer service
  • Hospitality background
  • Resident support
  • Multitasking and organization
  • Detail-oriented

Timeline

Domestic Cleaner

Self Employed
06.2013 - Current

Office Administrative Assistant

Air Supply Inc.
09.2004 - 03.2011

Certificate Medical Necessity/Administrative Manager

Rennaissance Medica Equipment
05.2004 - 03.2011

Food Service Worker/Food Delivery Driver

Fraser Public Schools
01.2002 - 06.2002

Payroll Specialist

Human Capital
01.2000 - 01.2002

Criminal Justice

Macomb Community College

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