Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
11
11
years of professional experience
Work History
Personal Care Home Administrator
The Tree of Life
01.2025 - Current
Oversee daily operations ensuring compliance with state regulations and quality standards.
Developed and implemented resident care plans to enhance individual well-being.
Managed staff recruitment, training, and performance evaluations to maintain high service levels.
Fostered relationships with families and community resources to support resident needs.
Sales and Marketing: opened new memory care building and grew census to 100% capacity.
Executive Director
The Residence at Fitz Farm
04.2021 - 10.2024
Facilitated regular family updates on the status of their loved one''s well-being via phone calls or written reports.
Enhanced staff performance through ongoing training, evaluations, and professional development opportunities.
Ensured compliance with state regulations by maintaining accurate records, conducting audits, and addressing any discrepancies promptly.
Managed budgets effectively by monitoring expenses closely and identifying opportunities for cost savings without compromising quality of care.
Developed comprehensive policies and procedures for staff to follow in order to maintain high standards of resident care.
Executive Director
Oakleaf Manor
11.2017 - 04.2021
Established positive relationships with residents'' families through open communication and involvement in care planning processes.
Ensured compliance with state regulations by maintaining accurate records, conducting audits, and addressing any discrepancies promptly.
Developed comprehensive policies and procedures for staff to follow in order to maintain high standards of resident care.
Addressed resident concerns swiftly with appropriate interventions, fostering an environment of trust and open communication between administration and residents.
Personal Care Home Administrator
Gardens at Stevens
01.2017 - 11.2017
Ensured compliance with state regulations by maintaining accurate records, conducting audits, and addressing any discrepancies promptly.
Established positive relationships with residents'' families through open communication and involvement in care planning processes.
Evaluated potential new admissions to determine appropriateness for placement within the facility, ensuring a compatible community atmosphere for all residents.
Implemented safety measures to minimize risk of accidents or incidents within the personal care home environment.
Director of Nursing
Keystone Villa
10.2014 - 12.2016
Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
Oversaw and approved recruitment, hiring and orientation of new nursing staff.
Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.