Brandi Rich
Anniston,AL
Summary
Self motivated and detail oriented professional with a strong background in administrative support. Proven ability to enhance data integrity and streamline processes while training team members for optimal performance. Demonstrates effective problem solving skills and the ability to manage workloads under pressure.
Overview
1
1
Certification
5
5
years of post-secondary education
19
19
years of professional experience
Work History
Date Entry Clerk-Revenue
Calhoun County Commission Office
Anniston, US
10.2024 - Current
- Entered and verified data accurately into company database, ensuring data integrity
- Utilized strong attention to detail when reviewing entered data for errors or inconsistencies
- Performed regular audits of data entries to identify and correct errors, maintaining a high level of accuracy
- Trained new employees on procedures for accurate, efficient data entry, enhancing team competency
- Ensured timely completion of assigned tasks by effectively managing workload priorities
- Utilized strong problem-solving skills when encountering challenges during the data entry process
- Collaborated with cross-functional teams to gather information for accurate recordkeeping, improving data reliability
- Maintained positive attitude and strong work ethic during high volume or tight deadlines, ensuring timely task completion
Medical Assistant/Ophthalmic Technician
Dawson's Vision Center
Anniston, US
10.2020 - 10.2024
- Conducted OCT scans of the macula and optic nerve for specialized testing such as Macular Degeneration, Macular Thickness, Corneal Thickness, and Glaucoma.
- Initial workup on patients which included documenting any complaints, verifying medications and allergies.
- Coordinated physician schedules and maintained patient flow by effectively communicating patient arrivals and delays.
- Used EMR software to manage patient records and files.
- Researched and appealed denied insurance claims to facilitate reimbursement and support patient care.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Followed up on unpaid insurance claims within standard billing cycle.
- Appealed denied insurance claims to secure reimbursement for patient services.
- Managed office and medical supply inventories; received deliveries and organized supplies in stockrooms and exam rooms.
Medical Receptionist
Dawson's Vision Center
Anniston, US
06.2018 - 10.2024
- Greeted and checked-in patients, collected personal, medical, and insurance information to ensure accurate records.
- Scheduled and verified patient appointments, coordinated with secondary care providers to facilitate timely care.
- Coordinated physician schedule and maintained patient flow by communicating patient arrivals or delays.
- Used EMR software to manage patient records and files; reinforced and upheld patient confidentiality according to HIPAA and clinic guidelines.
- Streamlined digital and physical filing systems for improved accessibility.
- Managed office and medical supply inventories, received deliveries and organized supplies to maintain efficient operation.
Custodian
Jancore
Oxford, US
11.2017 - 06.2018
- Maintained cleanliness of wood, linoleum, tile and other floors to ensure a safe and welcoming environment
- Shampooed rugs and carpets to enhance appearance and prolong lifespan
- Applied wax to various floor types to enhance shine and protection
- Managed inventory by ordering cleaning supplies to meet daily operational needs
- Performed window washing to maintain a clean and inviting environment
- Operated commercial vacuums, floor buffers, and carpet cleaners to maintain cleanliness.
- Managed inventory by ordering cleaning supplies to support ongoing maintenance needs.
- Collected and transported trash and recycling to designated disposal areas. by collecting and transporting trash and recycling to appropriate locations
Cashier/Assistant Manager
Samco Express Mart
Oxford, US
08.2010 - 10.2017
- Coached and trained employees on duties and procedures, enhancing adherence to company quality standards.
- Established good rapport with both customers and vendors
- Controlled the inventory and completed all purchases on time; restocked and organized inventory items on a regular basis.
- Resolved complex customer and employee issues, achieving high satisfaction levels.
- Developed strong relationships with customers and vendors through regular interaction and support..
- Completed daily administrative paperwork and processed deposits efficiently.
Cashier/Cook
Zaxby's
Oxford, US
09.2007 - 05.2010
- Prepared daily food items, and cooked foods and beverages, using proper safety precautions and sanitary measures.
- Monitored orders and ensured they arrived in a quick and in an organized manner.
- Organized and maintained cleanliness of eating, service, and kitchen areas to meet health standards.
- Prepared and cooked daily food items and beverages, adhering to safety precautions and sanitary measures.
- Demonstrated knowledge of food handling, storage, and stock rotation practices.
- Ensured clean and safe dining environment by regularly sweeping and mopping floors. to maintain cleanliness.
Education
General - Some College
Gadsden State Community College
Anniston, AL 08.2011 - 12.2016
High school diploma -
White Plains High School
Anniston, ALSkills
- Data entry
- EMR Systems
- EHR systems
- Data analysis
- Billing management
- Payment processing
- Administrative experience
- Office management
- Microsoft Office Programs
- 60 WPM typing
- Appointment Coordination
- Billing Administration
- Cash management
- Payment processing
Certification
Driver's License
Languages
English
Timeline
Date Entry Clerk-Revenue
Calhoun County Commission Office
10.2024 - Current
Medical Assistant/Ophthalmic Technician
Dawson's Vision Center
10.2020 - 10.2024
Medical Receptionist
Dawson's Vision Center
06.2018 - 10.2024
Custodian
Jancore
11.2017 - 06.2018
General - Some College
Gadsden State Community College
08.2011 - 12.2016
Cashier/Assistant Manager
Samco Express Mart
08.2010 - 10.2017
Cashier/Cook
Zaxby's
09.2007 - 05.2010
High school diploma -
White Plains High School