Brandi Ritchie
Prince George,VA
Summary
Achievements
Safely captured, transported, and housed stray, injured, and aggressive animals while maintaining strict safety and sanitation standards in an animal control kennel.
Partnered with detection K9 to accurately identify bed bug infestations, achieving a high accuracy record and saving clients unnecessary costs.
Recognized for patience and skill in handling difficult or dangerous animals humanely.
Improved efficiency by streamlining intake paperwork, scheduling, and reporting in animal control operations.
Educated the public on local ordinances, responsible pet ownership, and animal safety, reducing repeat incidents.
Balanced administrative duties with hands-on animal handling and field response, demonstrating strong leadership and multitasking skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead School Age Teacher Sea Turtles Classroom
Friendly Care Day School
2025.05 - Current
- Led classroom instruction for children ages 6 to 8
- Created lesson plans in alignment with curriculum
- Communicated with parents via Bright Wheel software
- Operated bus for school related functions
- Maintained a safe and engaging learning environment
Certified Pest Control Technician / K9 Bed Bug Detection Handler / Office Manager
San Pro LLC
2024.01 - 2025.04
- Conducted pest control services in compliance with VDAC regulation
- Managed office operations, technician schedules, invoicing, and routing
- Learned and implemented ServSuite, QuickBooks, FieldRoutes, and GorillaDesk
- Handled customer service, payroll, and supply inventory
- Processed new client onboarding and maintained customer databases
- Oversaw vendor relations and ordering of office and field supplies
- Maintained organized filing systems for service reports and compliance documentation
- Provided administrative support to field staff and leadership team
- Trained new hires on office protocols and scheduling software
- Supervised a small team of 2-6 employees during sanitation operations
- Performed home and commercial kitchen cleaning and sanitation
- Handled biohazard clean-ups and junk removal
- Trained Bed Bug detection K9's in ordinance with WDDO standards
- Maintained basic needs and care of Bed Bug detection K9's
K9 Bed Bug Detection Handler
RVA Thermal Heat
2019.06 - 2024.01
- Conducted scent-based K9 bed bug inspections in homes and businesses
- Maintained accurate inspection documentation
- Supported treatment recommendations and post-service care
- Trained Bed Bug K9's in ordinance with WDDO standards
- Maintained basic needs and care of Bed Bug detection K9's
- Worked full/part-time
Lead School Age Teacher And Bus Driver Sharks And Sea Turtles Classrooms
Friendly Care Day School
2020.09 - 2023.10
- Provided classroom leadership for children ages 5 to 10
- Created educational plans and managed classroom routines
- Transported children to and from school and field trips
Private Nanny
The Vaughan Family
2016.03 - 2023.10
- Provided full-time in-home childcare from infancy through elementary age
- Supported development through structured play and learning activities
Kennel Technician
City of Hopewell Animal Control
2015.10 - 2016.03
- Dispatched emergency calls to Animal Control Officers
- Educated the public on vaccine and spay and neuter ordinances
- Helped prevent zoonotic disease spread through care protocols
- Provided feeding, cleaning, and basic grooming for shelter animals
- Monitored behavior and health status of animals and reported concerns
Private Nanny
The Briggs Family
2013.10 - 2015.08
- Provided care for an infant through toddler years
- Maintained consistent communication with parents
Veterinary Assistant
Quicocasin Animal Hospital
2011.06 - 2012.04
- Assisted in surgery and dental procedures
- Performed fecal testing and administered medications
- Answered phones and scheduled appointments
- Maintained clean and sterile environment
- Provided animal restraint and post-op care
Education
Advanced Canine Behavior Program - undefined
American College Of Canine Studies
High School Diploma - undefined
Hermitage High School
Henrico, VA01.2004
Veterinary Assistant Program Graduate - undefined
Hermitage Technical Center
Henrico, VA01.2004
Skills
Animal Care & Handling Skills
Safe and humane handling of dogs, cats, and small animals
Knowledge of animal behavior, body language, and training methods
Feeding, grooming, exercising, and administering basic care
Monitoring animal health, recognizing signs of illness, and reporting concerns
Experience with special-needs, aggressive, or anxious animals
Strong understanding of canine pack dynamics and socialization
-
Dog Training & Behavior
Obedience training (puppy to adult)
Behavior modification (leash pulling, reactivity, anxiety)
Balanced training methods (positive reinforcement, redirection, use of training tools like flat collars, prong collars, and e-collars)
Canine detection work (bed bug scent detection with K9 Echo)
Designing enrichment activities to improve behavior and reduce stress
-
Kennel & Boarding Management
Supervising group play and maintaining safe dog-to-dog interactions
Cleaning, sanitizing, and maintaining kennels and animal housing
Feeding schedules, medication administration, and record keeping
Customer service and communication with pet owners
Supervising kennel staff and ensuring safety/cleanliness standards
-
Animal Control & Safety
Capturing and handling stray or aggressive animals safely
Knowledge of local animal laws, ordinances, and public safety procedures
Educating the public on animal care, safety, and welfare
Responding to emergency calls and problem-solving in the field
-
Pest Control & Detection Work
Licensed pest-control technician with knowledge of IPM (Integrated Pest Management)
Canine scent detection for bed bugs and other pests
Conducting inspections, treatments, and follow-up services
Strong attention to detail in identifying infestations and documenting results
-
Transferable Skills Across Roles
Excellent communication with clients, pet owners, and the public
Record keeping, scheduling, and office management in animal-care settings
Strong observational skills and quick decision-making
Compassion, patience, and professionalism in stressful situations
Certification
- Certified Pest Control Technician - State of Virginia
- WDDO Certified K9 Bed Bug Detection Dog Handler
Timeline
Lead School Age Teacher Sea Turtles Classroom
Friendly Care Day School
2025.05 - Current
Certified Pest Control Technician / K9 Bed Bug Detection Handler / Office Manager
San Pro LLC
2024.01 - 2025.04
Lead School Age Teacher And Bus Driver Sharks And Sea Turtles Classrooms
Friendly Care Day School
2020.09 - 2023.10
K9 Bed Bug Detection Handler
RVA Thermal Heat
2019.06 - 2024.01
Private Nanny
The Vaughan Family
2016.03 - 2023.10
Kennel Technician
City of Hopewell Animal Control
2015.10 - 2016.03
Private Nanny
The Briggs Family
2013.10 - 2015.08
Veterinary Assistant
Quicocasin Animal Hospital
2011.06 - 2012.04
Advanced Canine Behavior Program - undefined
American College Of Canine Studies
High School Diploma - undefined
Hermitage High School
Veterinary Assistant Program Graduate - undefined
Hermitage Technical Center