Brandi Roberts

• Provided safe, effective and appropriate massage therapy techniques during customer appointments.
• Booked appointments, answered phones, greeted clients.
• Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
• Created marketing advertisements to increase awareness of services and boost sales.
• Coached and supervised staff by monitoring techniques and daily activities to suggest improvements.
• Maintained client treatment records and designed long-term care programs for return customers.
• Went to Raleigh NC by Doctor Johnson to attend several marketing and technique seminars.

• Toured property with prospective tenants and provided wealth of information in regards to its key features.
• Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
• Performed background, reference and credit checks as part of screening process of prospective tenants.
• Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
• Distributed and followed up on tenant renewal notices.
• Scheduled various contractors to complete needed work on vacant and occupied units.
• Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
• Kept record of supplies for maintenance, re-ordered, and kept stock of necessary supplies as needed by maintenance and office.
• Walked the grounds multiple times throughout the day to make sure proper upkeep.
• Tested the pool every morning, along with general cleaning. Also, certified to test chlorine and PH test.

• Built strong client rapport to establish diversified network of connections.
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
• Contacted new and existing customers to discuss ways to meet needs through specific products and services.
• Established new accounts through cold calling and personal visits to potential customers.
• Exceeded monthly sales targets and quotas consistently.
• Negotiated terms and contracts with clients to maintain profitable sales.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Generated advertising brochure for vendor use.
• Contributed to event marketing, sales and brand promotion.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Trained and mentored new sales representatives.
• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.

Marketing Seminars.

Medical Terminology Course RCCC