Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Brandi Roberts

Holiday,FL

Summary

Driven by a results-focused approach, I leveraged my strong multitasking and customer service skills at Fitzgeralds Irish Tavern to develop a loyal clientele and enhance operational efficiency. My background spans from bartending to pharmaceutical sales and bookkeeping, showcasing my versatility and commitment to excellence. I excel in environments that require both engaging personality and organizational ability, significantly contributing to increased sales revenue and streamlined processes. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
years of professional experience

Work History

Fitzgeralds Irish Tavern

Bartender/Server
08.2023 - 11.2023

Job overview

  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

CVS Pharmacy

Pharmacy Technician
04.2021 - 04.2022

Job overview

  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Ascend Laboratories

Pharmaceutical Sales Representative
01.2017 - 03.2020

Job overview

  • Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
  • Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
  • Expanded market share by identifying potential clients and successfully converting them to long-term customers.
  • Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.

Walgreen's Pharmacy

Pharmacy Technician
10.2013 - 02.2014

Job overview

  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Crucialogic

Bookkeeping Administrative Assistant
07.2009 - 05.2012

Job overview

  • Managed accounts payable and receivable tasks, maintaining accurate records and reducing errors.
  • Implemented efficient filing systems for easy access to important financial documents, improving overall organization within the department.
  • Improved financial accuracy by maintaining organized and up-to-date financial records.
  • Streamlined bookkeeping processes for increased efficiency and time management.
  • Assisted with payroll processing, ensuring accurate calculation of employee wages and tax deductions based on current regulations.

Education

Concorde Career College
Tampa, FL

Certified Pharmacy Technician from Pharmacy Technology
10.2013

Boca Ciega High School
Gulfport, FL

High School Diploma
05.2000

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Team player attitude
  • Cleanliness and hygiene
  • Engaging personality
  • Organizational ability
  • Hospitality service expertise
  • Salesmanship
  • Basic accounting
  • Aloha POS
  • Honest and Dependable

Timeline

Bartender/Server

Fitzgeralds Irish Tavern
08.2023 - 11.2023

Pharmacy Technician

CVS Pharmacy
04.2021 - 04.2022

Pharmaceutical Sales Representative

Ascend Laboratories
01.2017 - 03.2020

Pharmacy Technician

Walgreen's Pharmacy
10.2013 - 02.2014

Bookkeeping Administrative Assistant

Crucialogic
07.2009 - 05.2012

Concorde Career College

Certified Pharmacy Technician from Pharmacy Technology

Boca Ciega High School

High School Diploma
Brandi Roberts