Brandi Robinson
Tacoma,WA
Summary
Dynamic leader, enhancing team productivity and customer satisfaction through effective problem-solving and organizational skills. Skilled in inventory control and staff management, I excel in fast-paced environments, demonstrating exceptional multitasking abilities and a goal-oriented approach.
Overview
7
7
years of professional experience
Work History
BDC Supervisor/ We Owe Specialist
Harnish Auto Family
05.2021 - Current
- Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Handled vendor contact, communication with parts departments, advisors and sales to ensure scheduling goes smoothly.
- Answering incoming calls to the BDC, scheduling maintenance appointments or answering customer questions and complaints.
Freight Handler
Allegiance Staffing Agency
01.2021 - 03.2021
- Loaded and unloaded trucks.
- Inspected freight for any damage or faults prior to loading.
- Operated pallet jacks to unload freight containers of varying weight and size.
- Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
- Verified and noted count and condition of cargo received.
Warehouse Supervisor
SBS Transportation
11.2020 - 01.2021
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
Aerospace Assembler
Exotic Metals Forming Company
10.2017 - 03.2019
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
Education
Fife High School
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Inventory Control
- Processes and procedures
- Inventory Oversight
- Software Experience
- Business Development
- Problem-Solving
- Multitasking Abilities
- Attention to Detail
- Time Management
- Excellent Communication
- Organizational Skills
Timeline
BDC Supervisor/ We Owe Specialist
Harnish Auto Family
05.2021 - Current
Freight Handler
Allegiance Staffing Agency
01.2021 - 03.2021
Warehouse Supervisor
SBS Transportation
11.2020 - 01.2021
Aerospace Assembler
Exotic Metals Forming Company
10.2017 - 03.2019
Fife High School
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