Brandi Savage

• Processed orders and inquiries received by fax, mail and telephone.
• Handled multi-line calls for patients or MD offices regarding orders for medications and services.
• Scanned prescriptions, imagine indexing, verified insurance information, test claims, drug shipment notifications, drug event reports, and facilitated prior authorizations.
• Assisted patients with completing forms to bill for services.
• Verified patient insurance eligibility.
• Negotiated with insurance companies to secure coverage for necessary treatments, alleviating financial burdens for patients.
• Streamlined patient admission processes, reducing wait times and improving overall efficiency.

• The Team Management Model was Designed and introduced in which I became the first lead in the development. Resulting in promotion of employees into increased levels of responsibility.

Lead CarePartnerCarePartner

• Streamlined workflow processes by implementing organizational systems that improved overall efficiency within every shift.
• I oversaw new hire orientation and provided training to new hires
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Med-Aid

• Prepared medication doses accurately by following the medication administration record (MAR)
• Measured and recorded patients' weight, height, blood pressure, pulse and respiration.
• Collaborated with pharmacists on optimizing therapeutic regimens through drug selection and dosing adjustments based on specific patient needs and responses to treatments.(EMR)
• Provided skilled, timely and level-headed emergency response to critically-ill patients. Recieving employee of the month for calm, cool and communicative during a real life medical emergency.

Resident Care Coordinator:

• Liaised with interdisciplinary teams; Nursing, Therapy, Nutritionists and Social workers during case conferences. Interpreted changes to Care partners and through individual care plans.
• Resolved families concerns and complaints with empathy and professionalism, restoring trust in our services.
• Supervised and coached teams of 2-5 Team Members on proper procedures and care standards.
• Hired and trained groups of 2-5 new staff members on facility policies, patient care and medicine distribution.

Life Enhancement

• I became Apart of life enhancement through pregnancy and child birth, Ultimately dubbing my newborn as 'The Highgate baby'.
• I lead the project for and participated in a community wide Alzheimer's awareness fundraiser with a 2k walk around Lake Sacajawea with a turnout of 77 participants and raised $1,390.00 in donations to The Alzheimer's Association exceeding our goal of 1k.
• Collaborated with cross-functional teams to implement a new rebranding model after completing training in Montana.
• Lead Weekly 'Outings' with parks, recreation's or grocery trips, contingent on the weather and holidays