BRANDI SHULER-ELLINGTON
Office Manager
Savannah,GA
Summary
Highly motivated and solutions-focused professional who can execute complex departmental goals. Resourceful problem solver with experience as a higher education enrollment counselor and advisor. Eager to contribute to organizational goal requirements, and willing to assist with extra duties as assigned.
Overview
17
17
years of professional experience
Work History
Office Manager
Deep Center
11.2023 - Current
- Administrative and organizational: Manage daily office operations, coordinate schedules, handle correspondence, and maintain office procedures.
- Staff supervision: Oversee administrative staff, delegate tasks, assist with onboarding and training, and support staff development.
- Office management: Order and manage office supplies and equipment, oversee budgets and expenses, and coordinate maintenance and repairs.
- Support and logistics: Provide administrative support to senior management, organize meetings, and company events, and arrange travel.
- Compliance and safety: Ensure compliance with company policies, health and safety regulations, and manage office security.
- Human Resource tasks: Assist with payroll in Paychex (run reports, submit payroll, print checks, and other related tasks).
- QuickBooks: Run reports, manage expenses, organize data, upload receipts for expense transactions, and perform other various tasks.
- Bank task: Make deposits, document deposits, and upload monthly deposits to the drive.
- Streamlined office operations, enhancing overall efficiency and workflow management.
- Developed and implemented organizational systems for document management and record-keeping.
- Managed vendor relationships, ensuring timely delivery of services and supplies.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Implemented a comprehensive training program for new hires, improving their integration into the team and productivity.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Case Worker
United Way of the Coastal Empire
04.2023 - 10.2023
- Manages case assignments by drafting service plans, reviewing case progress, and determining case closure.
- Secures funding services for clients experiencing hardship regarding rent and utilities.
- Maintains case information and ensures the accuracy of all necessary forms to produce statistical reports.
- Monitored program outcomes to ensure compliance with organizational standards and objectives.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Prepared detailed reports for court proceedings that accurately reflected clients'' progress and recommended next steps.
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Facilitated client access to community resources, promoting self-sufficiency and independence.
- Ensured adherence to state regulations by maintaining timely documentation and meeting reporting deadlines.
- Recorded case notes and performed follow-up documentation for admitted and transferred patients; led both group and individual counseling sessions.
- Determined eligibility and suitability for programs by performing client intake interviews and bio-psycho-social assessments.
- Adheres to professional standards as outlined by protocols, rules, and regulations.
- Assessed client needs to develop tailored service plans for diverse populations.
- Coordinated resource allocation among community partners to enhance service delivery.
Teacher/Mentor
Elevate at Alfred E. Beach High School
01.2023 - 04.2023
- Prepared lessons, units, and projects in accordance with student learning objectives.
- Adapted teaching methods and materials to meet the interests and learning styles of students.
- Fostered relationships with students to encourage them to explore continuing education opportunities, and future career paths.
- Tracked and evaluated student academic progress.
- Maintained positive relationships with students, parents, and fellow educators to achieve programmatic goals.
- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Fostered a positive classroom environment promoting student collaboration and inclusion.
- Utilized educational technology to enhance learning experiences and track student progress.
- Assessed student performance through various evaluation methods, providing timely feedback.
- Mentored new teachers, sharing best practices for classroom management and instruction.
- Advocated for student needs by collaborating with parents, counselors, and administration to support overall growth.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
Community Investment Assistant
United Way of the Coastal Empire
05.2022 - 11.2022
- Created and maintained filing systems, both electronic and physical.
- Fostered strong relationships with funded partner agencies.
- Managed strategic volunteer engagements by securing and appropriately identifying opportunities for potential volunteers.
- Provided administrative support to board committees and subcommittees.
- Maintenance of core governing documents, such as bylaws, membership lists, and board policy documents.
- Assisted in analyzing investment portfolios to optimize asset allocation and enhance returns.
- Conducted research on potential investment opportunities to support strategic decision-making processes.
- Successfully managed multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail, resulting in seamless execution of daily responsibilities.
Enrollment Counselor
South University
09.2017 - 02.2021
- Participated in recruitment and enrollment activities, including open houses, regional presentations, training sessions, orientation programs, and career days.
- Guided prospective students through the enrollment process, ensuring clarity and understanding of requirements..
- Developed personalized communication strategies to engage diverse student populations effectively.
- Implemented new tracking systems for applicant progress, increasing efficiency in processing applications.
- Improved student retention rates by providing proactive assistance throughout their educational journey.
- Collaborated with admissions team members to improve overall departmental performance and reach enrollment goals.
- Contributed to a positive campus culture by promoting available resources and encouraging active involvement among current students.
- Promoted a customer-service oriented approach within the enrollment department, leading to high levels of satisfaction among prospective and current students.
- Coordinated efforts with faculty members to establish clear expectations and ensure ongoing student success throughout their academic careers.
- Facilitated communication between prospective students and appropriate academic departments as needed during the enrollment process.
- Conducted informative presentations at various events to showcase program offerings and increase public awareness.
- Implemented innovative outreach tactics aimed at non-traditional learners, resulting in expanded access to higher education opportunities for these groups.
- Engaged in continuous professional development to stay current on industry trends and best practices in higher education recruitment.
- Supported the development of financial aid packages tailored to individual student needs, helping ensure affordability and accessibility for diverse populations.
- Maintained detailed records of all interactions with prospective students, allowing for accurate reporting and analysis of trends.
- Developed strong relationships with potential students, resulting in increased referrals and enrollments.
- Enhanced student enrollment by conducting thorough and personalized counseling sessions.
Activities Director
Oceanside Nursing Home
03.2016 - 06.2016
- Evaluated resident feedback to refine program offerings, aligning with individual interests and needs.
- Collaborated with healthcare team to integrate therapeutic activities into care plans for improved outcomes.
- Organized special events and outings, fostering community connections and social interaction among residents.
- Managed budgets for activity supplies and resources, optimizing cost-effectiveness while maintaining quality.
- Conducted regular assessments of program effectiveness to drive continuous improvement in resident satisfaction.
- Scheduled movies, entertainment, and other special events.
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
- Supported cognitive health through the implementation of brain fitness programs designed to stimulate mental acuity in older adults.
- Engaged residents through events, small groups, and personal attention.
- Contributed to a positive living environment by fostering a sense of camaraderie among residents through group activities and social gatherings.
Activities Director
Savannah Cottage Assisted Living Facility
11.2008 - 08.2014
- Implemented an activities program that met the social, emotional, physical, and therapeutic needs of residents in accordance with the facility’s plan of care and according to the specified annual budget.
- Established an annual calendar of activities.
- Mentored and trained care managers.
- Planned activities with assistants while building rapport with residents and learning capabilities.
- Established rapport with family members of residents through building strong relationships.
- Developed and implemented engaging recreational programs for residents, enhancing the quality of life.
- Organized special events and outings, fostering community connections and social interaction among residents.
- Coordinated daily activities, ensuring smooth operation and participant engagement.
- Trained and supervised staff in activity facilitation, promoting teamwork and efficiency.
- Collaborated with healthcare team to integrate therapeutic activities into care plans for improved outcomes.
- Managed budgets for activity supplies and resources, optimizing cost-effectiveness while maintaining quality.
- Conducted regular assessments of program effectiveness to drive continuous improvement in resident satisfaction.
- Scheduled movies, entertainment, and other special events.
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
- Supported cognitive health through the implementation of brain fitness programs designed to stimulate mental acuity in older adults.
- Engaged residents through events, small groups, and personal attention.
- Evaluated supplies and requested purchases to meet activity plans.
- Evaluated program effectiveness routinely, making adjustments as necessary to better meet residents'' needs.
- Encouraged social interaction among residents by designing opportunities for group projects, discussion groups, game nights, and other shared experiences.
- Contributed to a positive living environment by fostering a sense of camaraderie among residents through group activities and social gatherings.
- Enhanced resident satisfaction by developing and implementing diverse activity programs tailored to individual interests and needs.
Education
Master of Business Administration -
South University
Savannah, GABachelor of Science - Psychology
South University
Savannah, GASkills
- Customer service
- Administrative coordination
- Organizational proficiency
- Administrative support
- Accurate data entry
- Customer relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Payroll processing
- Bookkeeping
- Document management
- Payroll and budgeting
- Credit and collections
- Mail handling
- Inventory control
- Human resources
- Supply management
- Staff hiring
- Expense reporting
- Financial accounting
Accomplishments
- Strategic Communication: Developed marketing communication materials that effectively conveyed the value message of an organization and offered products.
- Recruiting: Secured qualified admission candidates for higher education institutions in accordance with federal and state accreditation and company regulations and policies.
- Team Collaboration: Provided departments with weekly status updates of current students undergoing the application and onboarding process.
Timeline
Office Manager
Deep Center
11.2023 - Current
Case Worker
United Way of the Coastal Empire
04.2023 - 10.2023
Teacher/Mentor
Elevate at Alfred E. Beach High School
01.2023 - 04.2023
Community Investment Assistant
United Way of the Coastal Empire
05.2022 - 11.2022
Enrollment Counselor
South University
09.2017 - 02.2021
Activities Director
Oceanside Nursing Home
03.2016 - 06.2016
Activities Director
Savannah Cottage Assisted Living Facility
11.2008 - 08.2014
Master of Business Administration -
South University
Bachelor of Science - Psychology
South University