Brandi Somerville
Hamburg,NY
Summary
Dedicated Pharmacy Technician with extensive experience at Brooks Pharmacy, excelling in prescription processing and inventory management. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in claims reconciliation and maintaining compliance with healthcare regulations, ensuring efficient operations and optimal patient care.
Overview
25
25
years of professional experience
1
1
year of post-secondary education
Work History
Medical Assistant
Premier Health Partners
Williamsville, NY
11.2025 - Current
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Pharmacy Technician
Brooks Pharmacy
Hamburg, NY
08.2022 - Current
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Organized work areas so that everything was easily accessible when needed.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Restocked shelves with new supplies of medications as needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Entered prescription information into computer databases.
Patient Service Representative
Windsong Radiology
Williamsville, NY
08.2025 - 11.2025
- Took copayments and compiled daily financial records.
- Used [Software] to schedule appointments.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Balanced deposits and credit card payments each day.
Pharmacy Technician
CVS Pharmacy
Hamburg, NY
02.2001 - 08.2022
- Organized work areas so that everything was easily accessible when needed.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Operated cash registers to accept payments from customers.
- Established or maintained medications and other patient profiles.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Managed filing of prescriptions, both electronically and manually.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
Education
Associate of Applied Science - Mental Health Counseling
05-2022
Associate Of Applied Science - Health Care Administration
01.2025 - Current
Skills
- Prescription processing
- Inventory management
- Medication dispensing
- Patient data entry
- Claims reconciliation
- Controlled substance tracking
- Customer service
- Pharmacy software
- Record keeping
- Communication skills
- Attention to detail
- Answering customer questions
- Supply ordering
- Confidentiality and HIPAA
- Prescription filling
- FDA and HIPAA compliance
- Healthcare regulations
References
References available upon request.
Timeline
Medical Assistant - Premier Health Partners
11.2025 - Current
Patient Service Representative - Windsong Radiology
08.2025 - 11.2025
Bryant & Stratton College - Associate Of Applied Science, Health Care Administration
01.2025 - Current
Pharmacy Technician - Brooks Pharmacy
08.2022 - Current
Pharmacy Technician - CVS Pharmacy
02.2001 - 08.2022
Erie Community College - Associate of Applied Science, Mental Health Counseling