Brandi Taylor

• Manage daily operations within the assisted-living and memory care communities related to healthcare.
• Hire, train, coach, terminate staff.
• Scheduling.
• Address service failure complaints with families, residents and staff.
• Maintain compliance per CDC guidelines and state regulatory authorities.

• Work closely with leadership team to ensure company policies and protocols and state regulations are met.
• Hire, coach, execute training and build a strong support care team.
• Implemented and maintained schedules for care staff.
• Audits to ensure compliance. Assessments of residents for initial, change in condition and semiannual compliance.
• Collaborate with physicians, pharmacy, residents, residents’ families, stake holders, vendors, and team for excellence.
• I played an intricate role filling in with management positions vacant, including sales, and BOM.

• Corrections nurse within a detention center.

• Home visits for hospice patients.
• Provided compassionate care to patients and loved ones.

• Work closely with leadership team to ensure company policies and protocols and state regulations are met.
• Hire, coach, execute training and build a strong support care team.
• Implement and maintain schedules for care staff. Audits to ensure compliance.
• Assessments of residents for initial, change in condition and semiannual compliance.
• Collaborate with physicians, pharmacy, residents, residents families, stake holders, vendors and team for excellence.

• Work closely with leadership team to ensure company policies and protocols and state regulations are met.
• Hire, coach, execute training and build a strong support care team.
• Implemented and maintained schedules for care staff.
• Audits to ensure compliance.
• Assessments of residents for initial, change in condition and semiannual compliance.
• Collaborate with physicians, pharmacy, residents, residents families, stake holders, vendors and team for excellence.

• Provide leadership for resident care and medication program in the community by managing, directing and monitoring the resident care team and resident medication aides to promote the health and wellness of the resident population.
• Hire, manage and coach support staff.
• Collaborate with multiple departments to provide excellence in care for the community to thrive.
• Conduct assessments on potential move-ins and on-going assessments on current residents.
• Provide support to sister communities, as needed. Oversee medication management for compliance.
• Participate in required Pharmacy and State audits.
• Communicate resident needs with families and healthcare team.

• Administer medications via PO, injection, inhaler.
• Basic wound care provided.
• Vital signs.
• Ensure safety and confidentiality of residents.
• Administer and read TB skin tests on residents and employees.
• Schedule appointments for residents.
• Provide family support.
• Send and receive physician orders.
• Oversee unlicensed staff.
• Work with residents in Memory Support and Assisted Living.
• Order labs and imaging.
• Build rapport with Home Health, Hospice and PCP’s to ensure collaborative care.
• Effectively communicate with team to provide excellence in care to residents.

• Administer medications via PO, injection, inhaler.
• Basic wound care provided.
• Vital signs
• Ensure safety and confidentiality of residents.
• Administer and read TB skin tests on residents and employees.
• Schedule appointments for residents.
• Provide family support.
• Send and receive physician orders.
• Oversee unlicensed staff.
• Work with residents in Memory Support and Assisted Living.
• Order labs and imaging.
• Build rapport with Home Health, Hospice and PCP’s to ensure collaborative care.
• Effectively communicate with team to provide excellence in care to residents.

• Managed overall operations for three health centers to ensure that productivity, revenue, patient visits, fundraising, advocacy and quality goals were met.
• Coordinated teams to provide marketing and outreach for the health centers.
• Ensured accountability by staff teams to comply with all policies and procedures within the health center.
• Identified staff training needs and provided appropriate training.
• Ensured all health centers maintain adherence to the highest standards of cleanliness and safety.
• Responsible for appraising performance, mentoring, coaching, hiring, planning assigning and directing, rewarding and disciplining employees, as well as addressing complaints and resolving problems.
• Ensured effectiveness and efficiency of clinic operations, including accurate lab follow-up, abnormal and referral follow-up.
• Maintain up to date employee health files (TB and HBV). Initiate post exposure protocol for staff.
• Assisted with research efforts, including recruiting clients for studies, screening clients for eligibility and documenting study data in electronic medical records.
• Responsible for employee growth and development.

• Administer medications via PO, injection, inhaler.
• Basic wound care provided.
• Vital signs. Ensure safety and confidentiality of residents.
• Administer and read TB skin tests.
• Schedule appointments for residents.
• Provide family support.
• Send and receive physician orders.
• Oversee unlicensed staff.
• Order labs and imaging.
• Work with residents in Memory Support and Assisted Living.
• Build rapport with Home Health, Hospice and PCP’s to ensure collaborative care.

• Prepare and administer medications to patients per company policy.
• Complete patient medications record.
• Vital signs. Administer and read TB skin test.
• Collect blood and urine samples for lab testing.
• Complete chart audits.
• Rotate stock and pull expired.

Multitasking answer and triaged phone calls, verified insurance, scheduled/rescheduled/confirmed appointments, roomed patients, prepared letters for send out for the doctor, collected co-pays and deductibles, prepared bank deposits, troubleshooting office equipment, train new office staff, incoming and outgoing faxes, called in prescriptions (with VO), greeted patients and visitors, oriented drug reps to the practice and procedures, contributed to a positive work environment

• Supervised the Surgical Assistants.
• Assisted with the management of daily health center operations and provided direction to health center staff.
• Assisted with medical procedures.
• Performed medical and clerical functions in the ASC.

• Managed overall operations for three health centers to ensure that productivity, revenue, patient visits, fundraising, advocacy and quality goals were met.
• Coordinated teams to provide marketing and outreach for the health centers.
• Ensured accountability by staff teams to comply with all policies and procedures within the health center.
• Identified staff training needs and provided appropriate training.
• Ensured all health centers maintained adherence to the highest standards of cleanliness and safety.
• Responsible for appraising performance, mentoring, coaching, hiring, planning assigning and directing, rewarding and disciplining employees, as well as addressing complaints and resolving problems.
• Ensured effectiveness and efficiency of clinic operations, including accurate lab follow-up, abnormal and referral follow-up.
• Assisted with research efforts, including recruiting clients for studies, screening clients for eligibility and documenting study data in electronic medical records.
• Responsible for employee growth and development.

• Assisted the Health Center Director with the management of the health center operations.
• Managed the facility to meet all clinic goals.
• Was promoted to Health Center Director for three clinics.

• Handled patient registrations and interviews, and counseling/education
• assisting with procedures when needed
• exam room set-up and cleaning
• instrument care/cleaning
• issuing medications and required instructions
• obtaining payment for services
• transmission of charges to billing and reconciliation of the day's receipts.
• Was promoted to Assistant Clinic Director.