Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brandi Thomas

Atlanta,GA

Summary

Successful Solution Consultant driving critical organizational change through research, optimization and systems development. Hands on conferences with employees and management to address problems by establishing improved procedures. Adeptly navigates internal control restrictions and calls-to-action to reduce negative impact on business operations. Contributes to streamlined processes and maximized resource utilization.

Overview

7
7
years of professional experience

Work History

Solutions Consultant

ADP
Alpharetta, GA
04.2022 - Current
  • Supported senior leadership in project completion, issue resolution, budget development and schedule management.
  • Collaborated with external vendors regarding procurement of necessary components for solution delivery.
  • Documented best practices related to solution deployment processes and procedures.
  • Aids clients in auditing internal processes, suggesting workflow and technology changes, and proposing business process enhancements aligned with industry best practices.
  • Identifies additional opportunities to increase revenue through billable hours and ensures the application of suitable consulting fees.
  • Executes on defined components of the needs analysis in the areas of ACA Concierge Services, human resources, benefits administration, recruitment, performance management and compensation management.

Academy Training Facilitator

Walmart
Atlanta, GA
10.2018 - 04.2022
  • Developed comprehensive course materials, including PowerPoint presentations, handouts, activities, and assessments.
  • Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
  • Monitored student progress throughout the program and provided individualized support as needed.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Implemented innovative teaching techniques to engage learners with varying learning styles.
  • Assessed training needs through surveys, interviews with employees or focus groups.
  • Devised programs to develop executive potential among employees in lower-level positions.
  • Facilitated classroom instruction for up to 25 students at a time in accordance with Academy standards.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Assistant Store Manager

Walmart
Atlanta, GA
09.2017 - 10.2018
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.

People Leader

Walmart
Atlanta, GA
08.2016 - 09.2017
  • Analyzed metrics such as productivity levels and customer satisfaction ratings to evaluate overall performance of the team.
  • Conducted employee performance reviews and implemented corrective actions to increase productivity.
  • Handled employee discipline and termination to address policy infractions.
  • Developed employee orientation and training programs for new hires.
  • Developed strategies for onboarding new employees and training existing ones.
  • Conducted regular feedback sessions with the team to identify areas of improvement in processes or procedures.
  • Reported on workplace health and safety compliance to superiors.
  • Coordinated team meetings, ensuring all members were informed of tasks and deadlines.
  • Created and implemented employee retention strategies.
  • Aligned HR policies with federal and local regulations.

Education

MBA - Business Administration

Herzing University
Atlanta
06-2018

Bachelor of Arts -

Clayton State University
Morrow, GA
05-2014

Associate of Arts -

Georgia Perimeter College
Decatur, GA
05-2011

Skills

  • Customer Relationship Management
  • Project Management
  • Trend Analysis
  • Client Relationship Management
  • Strategic Planning
  • Project Implementation
  • Classroom Experience
  • Project Development
  • Training Program Design
  • Training Program Development
  • Human Resources
  • Leadership Training
  • Issue Resolution
  • Client Education Needs
  • Project Plan Understanding
  • Complex Issue Resolution
  • Invoicing Audits
  • Vendor Relationship Management
  • Open Enrollment
  • Benefits Administration

References

References available upon request.

Timeline

Solutions Consultant

ADP
04.2022 - Current

Academy Training Facilitator

Walmart
10.2018 - 04.2022

Assistant Store Manager

Walmart
09.2017 - 10.2018

People Leader

Walmart
08.2016 - 09.2017

MBA - Business Administration

Herzing University

Bachelor of Arts -

Clayton State University

Associate of Arts -

Georgia Perimeter College

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Brandi Thomas