Brandi Tucker
Patient Care Technician
Sherwood,AR
Summary
Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden. Experienced with orthopedics. Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 2 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Patient Care Technician
Arkansas Surgical Hospital
North Little Rock, AR
10.2022 - Current
- Collected and transported specimens to prepare for lab testing.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Supported patient admissions, discharges, and transfers to promote team productivity.
Front Office Manager
G&G Hospitality
Austin, TX
06.2022 - 10.2023
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Prepared reports to assist business leaders with key decision making and strategic operational planning.
- Coached employees through day-to-day work and complex problems.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Housekeeping Supervisor
G&G Hospitality
Little Rock, AR
03.2022 - 06.2022
- Increased employee performance through effective supervision and training.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Managed laundry sorting, washing, drying, and ironing.
- Communicated repair needs to maintenance staff.
Front Desk Receptionist
G&G Hospitality
Little Rock, AR
01.2021 - 06.2022
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Assistant Manager
Dollar General
Magnolia, AR
05.2019 - 01.2021
- Created employee schedules to align coverage with forecasted demands.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Certificate - Practical Nursing
Baptist Health College - Little Rock
Little Rock, AR 01.2023 - 12.2023
Associate of Science - Health Professions
East Arkansas Community College
Forrest City, AR 07.2021 - Current
Bachelor of Science - Nursing
Southern Arkansas University
Magnolia, AR 08.2018 - 07.2021
Skills
Feeding assistance
Patient services
Healthy meal preparation
Medical laboratory procedures
Professional bedside manner
Culturally-competent care
Qualified in patient transport
High level of autonomy
Adaptable
Certification
AHA BLS Certificate
Timeline
Certificate - Practical Nursing
Baptist Health College - Little Rock
01.2023 - 12.2023
AHA BLS Certificate
01-2023
Patient Care Technician
Arkansas Surgical Hospital
10.2022 - Current
Front Office Manager
G&G Hospitality
06.2022 - 10.2023
Housekeeping Supervisor
G&G Hospitality
03.2022 - 06.2022
Associate of Science - Health Professions
East Arkansas Community College
07.2021 - Current
Front Desk Receptionist
G&G Hospitality
01.2021 - 06.2022
Assistant Manager
Dollar General
05.2019 - 01.2021
Bachelor of Science - Nursing
Southern Arkansas University
08.2018 - 07.2021