Brandi Venema
Grand Junction,MI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
11
11
years of professional experience
Work History
Office Manager/ Receptionist
H&r Block
03.2021 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Created, maintained and updated filing systems for paper and electronic documents.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Homemaker
Venema Home
12.2013 - 03.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
Bazeber Operator
JBS Beef Plant
01.2013 - 06.2013
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Education
High School Diploma -
Bloomingdale High School
Bloomingdale, MI05.2008
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Clear oral/written communication
- Scheduling and calendar management
- Administrative Support
- Credit and collections
- Mail handling
- Scheduling
- Employee Training
- Computer Skills
- MS Office
- Customer Relationship Management
- Problem Resolution
- Good Judgment
- Professional and Courteous
- Work Planning and Prioritization
Timeline
Office Manager/ Receptionist
H&r Block
03.2021 - Current
Homemaker
Venema Home
12.2013 - 03.2021
Bazeber Operator
JBS Beef Plant
01.2013 - 06.2013
High School Diploma -
Bloomingdale High School
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