Brandi Villanueva
San Antonio,TX
Summary
Versatile professional effective at being flexible and accommodating to each building's unique needs. Committed to providing quality service in all facets of property management. Trustworthy in executing prescribed business and residential goals.
Overview
5
5
years of professional experience
Work History
Community Association Manager
Associa
San Antonio, TX
08.2023 - Current
- Provided management for a varied portfolio involving 10 communities, encompassing both single-family residential and condominium properties.
- Assisted in developing and managing budget, using accrual based accounting style and implementing a zero based budget approach.
- Secured contracts for various projects such as landscaping, electrical work, water remediation, HVAC services, and general maintenance
- Maintained timely payment of all invoices
- Ensured constant compliance and protection of all communities
- Assisted legal team in ensuring compliance with governing documents by monitoring delinquency and violation cases.
- Engaged in modifying governing documents as required by the board of directors, in coordination with legal team
- Used strong organizational and admin skills to consistently attend all communities efficiently
Assistant Community Manger
Cortland Properties
San Antonio, TX
04.2021 - 08.2023
- Managed community delinquency for two residential complexes with 287 and 367 units respectively, achieving a monthly balance of $0.
- Coordinated closely with vendors to meet turnaround time expectations for prospective renters.
- Ensured accuracy of charges to previous residents in accordance with industry practices.
- Worked closely with the community manager to uphold meticulous records in monthly community reports for closing procedures.
- Collaborated with leasing team to plan and execute community events, enhancing resident retention.
- Supported efforts to expand reach through social media
- Implemented strategies to gather reviews from current and potential residents.
- Managed eviction process, filing required documents and providing representation in court as necessary
Leasing Consultant
Clear Property Management
San Antonio, TX
06.2019 - 04.2021
- Delivered exceptional customer service to secure leases and maximize property occupancy within a 400+ unit property
- Demonstrated exceptional leasing ratios surpassing industry expectations.
- Conducted daily property inspections to maintain top-notch presentation for prospective clients.
- Processed lease agreements, ensuring compliance with TAA requirements on all move ins.
- Developed marketing strategies aimed at increasing leasing activity within the community.
- Created advertising campaigns for vacant units using various media outlets such as newspapers and online sources.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
- Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties.
Education
Some College (No Degree) - Accounting and Business Management
University of Texas San Antonio
San Antonio, TXSkills
- Property Management
- Vendor relationship development
- Community operations management
- Budget Planning
- Board Meeting Facilitation
- Resident Communication
- Financial Oversight
- Problem-Solving
- Fair housing mandates
- Financial Reporting
- Task Prioritization
- Tenant and eviction laws
- Proficient in platforms such as yardi, yardi CRM, onesite, funnel, notify, OPS, yieldstar, bluemoon, microsoft excel, micorosoft word
References
References available upon request.
Timeline
Community Association Manager
Associa
08.2023 - Current
Assistant Community Manger
Cortland Properties
04.2021 - 08.2023
Leasing Consultant
Clear Property Management
06.2019 - 04.2021
Some College (No Degree) - Accounting and Business Management
University of Texas San Antonio
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