Brandi Walker
Orlando,FL
Summary
Dynamic and detail-oriented professional with extensive experience at Kroger as a Warehouse Order Picker. Proven expertise in order fulfillment and inventory management, ensuring accuracy and efficiency. A motivated team player skilled in safety compliance and critical thinking, consistently enhancing workflow and achieving timely shipment preparation.
Overview
3
3
years of professional experience
Work History
Warehouse Order Picker
Kroger
11.2022 - 03.2024
- Operated material handling equipment to efficiently pick and transport orders.
- Verified order accuracy by cross-referencing items with packing lists.
- Maintained organized inventory through regular stock counts and updates.
- Collaborated with team members to optimize workflow and ensure timely order fulfillment.
- Adhered to safety protocols while handling hazardous materials and operating machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Assistant Retail Supervisor
Wawa
08.2021 - 07.2023
- Assisted in training new team members on operational procedures and customer service standards.
- Monitored inventory levels to ensure product availability and minimize stockouts.
- Supported daily store operations by maintaining cleanliness and organization throughout the facility.
- Collaborated with management to implement promotional strategies that increased customer engagement.
- Resolved customer inquiries and complaints efficiently, enhancing overall customer satisfaction.
- Conducted regular audits of merchandise displays to align with company branding guidelines.
- Utilized point-of-sale systems for transactions, ensuring accurate cash handling and reporting.
Strike Security Officer
Phillips Group
08.2022 - 04.2023
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential security threats.
- Responded promptly to incidents, documenting findings and actions taken.
- Collaborated with law enforcement during investigations and emergency situations.
- Utilized surveillance equipment to monitor activities in key areas effectively.
- Maintained detailed logs of daily activities, incidents, and observations for review.
- Implemented access control measures to regulate entry into restricted areas effectively.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Customer Service Sales Specialist
Allconnect Inc,Sales Center
06.2021 - 07.2022
- Assisted customers in identifying products that meet their needs and preferences.
- Provided support in resolving customer inquiries and complaints effectively.
- Learned and utilized CRM tools to track customer interactions and sales opportunities.
- Collaborated with team members to enhance product knowledge and service delivery.
- Adapted quickly to new processes and systems for efficient customer engagement.
- Maintained accurate records of customer transactions and feedback for improvement.
- Contributed to a positive shopping experience through friendly communication and assistance.
Education
Associate of Arts - Computer Information Systems
Valencia College
Orlando FlSkills
- Warehouse safety
- Order picking and processing
- Heavy lifting
- Shipment preparation
- Loading and unloading
- Packing accuracy
- Pallet jack operation
- Pallet arrangement
- Barcode scanning
- RF scanning devices
- Order picking
- High rack storage
- Product packaging
- Time management
- Quality control
- Inventory management
- Shipping and receiving
- Team collaboration
- Safety compliance
- Forklift operation
- Product Inspections
- Order verification
- Pallet jack usage
- Box building and packing
- Work order processing
- Workplace organization
- Packing and shipping
- Product picking
- Motivated team player
- Attention to detail
- Critical thinking
- Order fulfillment
- Order filling
- Data entry
Timeline
Warehouse Order Picker
Kroger
11.2022 - 03.2024
Strike Security Officer
Phillips Group
08.2022 - 04.2023
Assistant Retail Supervisor
Wawa
08.2021 - 07.2023
Customer Service Sales Specialist
Allconnect Inc,Sales Center
06.2021 - 07.2022
Associate of Arts - Computer Information Systems
Valencia College
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