Brandi Williams
Store Director
Weddington,NC
Summary
I am a Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with 20 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
26
26
years of professional experience
Work History
General Manager
Ann Taylor Loft
07.2019 - 07.2023
- Execute all aspects of running a successful store, including policies and procedure, expense control, store standards, loss prevention and human resources
- Implemented inventive methods and creativeness in order to drive sales
- Conduct Company staffing guidelines, including recruiting, interviewing, hiring, training, orientation, counseling, and terminating
- Continually train, manage and retain self-motivated, customer oriented, successful sales team
- OPERATIONS
- Evaluate business, forecast sales and strategize payroll based on current trends
- Create action plans to increase profit and control variable expenses
- Skilled in vendor relations, negotiation and coordination
- Develop ideas or plans for merchandise displays or window props to increase profits and increase conversion
- MERCHANDISING
- Coordinate all areas of merchandising and store presentation, including floor sets, signage, accessory presentation and stock replenishment
- Extensive product merchandising and display techniques, fashion assistance and retail administration
- Train associates how to uphold perfect visual and merchandising standards
- Develop ideas or plans for merchandise displays or window props
- Extensively familiar with where product placement should be merchandised based on sell thru reports, inventory levels and company initiatives.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
General Manager
BCBG
03.2018 - 07.2019
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Store Director
Lacoste
06.2016 - 03.2018
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Reported to district manager regarding store and staff issues, financial goals and sales.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
Store Director
Cole Haan
01.2014 - 05.2016
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Reported to district manager regarding store and staff issues, financial goals and sales.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Store Director
Club Monaco
11.2012 - 12.2014
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Reported to district manager regarding store and staff issues, financial goals and sales.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and g
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Protected store from loss or theft by setting and enforcing clear security policies.
Store Director
Juicy Couture Grant
04.2011 - 11.2012
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Reported to district manager regarding store and staff issues, financial goals and sales.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
General Manager
Banana Republic
01.2008 - 09.2010
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
Bachelor’s Degree - Business Administration
SALEM COLLEGE
Skills
- Supervision and Training
- Top Talent Recruiting, Hiring and Retention
- Employee Scheduling
- Customer Experience
- Inventory Control
- PC Competency
- Sales Team Development
- Operations Management
- Troubleshooting Expertise
- Profit and Loss Accountability
- Sales Expertise
- Budgeting and Cost Control Strategies
- Multimillion-Dollar P&L Management
- Event Management
- Budgeting and Cost Control
- Succession Planning
- Client Account Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Manager
Ann Taylor Loft
07.2019 - 07.2023
General Manager
BCBG
03.2018 - 07.2019
Store Director
Lacoste
06.2016 - 03.2018
Store Director
Cole Haan
01.2014 - 05.2016
Store Director
Club Monaco
11.2012 - 12.2014
Store Director
Juicy Couture Grant
04.2011 - 11.2012
General Manager
Banana Republic
01.2008 - 09.2010
Bachelor’s Degree - Business Administration
SALEM COLLEGE
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