Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Bookkeeper/Customer Service Representative
H&R Block
Newcastle , WY
01.2019 - Current
Utilized various software programs such as Microsoft Excel and QuickBooks to enter, track, update and report financial data. Maintained accurate financial records using accounting software.
Conducted monthly bank reconciliations.
Handled sensitive financial information with confidentiality and integrity.
Prepared and processed payroll.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Communicated with clients to confirm, reschedule, and cancel appointments promptly.
Caregiver
Diane Hokanson
Newcastle, WY
10.2019 - Current
Assisted client with daily living activities and personal hygiene needs.
Participated in team meetings regarding client progress or concerns raised by family members.
Assisted with mobility and transportation to appointments or activities.
Monitored client health, reporting changes to appropriate caregivers or family members.
Prepared meals according to dietary requirements and assisted with feeding when necessary.
Aided with mobility and independence for disabled individual and continually monitored safety.
Administered prescribed medications on a timely basis following care plan instructions.
Provided companionship and emotional support during daily routines.
Education
Community Paramedic Clinician - Emergency Medical Services
Hennepin Technical College
Minneapolis, MN
01-2020
Skills
QuickBooks technical skills
CPR and First Aid certified
Proficient with Microsoft Word, Excel, and PowerPoint
Strategic resolution
Bookkeeping
Payroll processing
Account reconciliation
Transaction management
Data entry
Bank statement reconciliation
Exceptional organizational skills
Intellectual disability awareness
Sensory integration support
Medication administration
Task prioritization
Team collaboration
Appointment scheduling
Accomplishments
2017- Newcastle Ambulance Service- Most Improved Provider
2018- Newcastle Ambulance Service- Provider of the Year
References
References available upon request.
Timeline
Caregiver
Diane Hokanson
10.2019 - Current
Bookkeeper/Customer Service Representative
H&R Block
01.2019 - Current
Community Paramedic Clinician - Emergency Medical Services