Professional with comprehensive background in multiple industries, bringing valuable experience to diverse tasks. Known for effective problem-solving and reliability, consistently ensuring project completion and team collaboration. Adaptable and dependable with skills in troubleshooting and multitasking.
Overview
14
14
years of professional experience
Work History
Paraprofessional Assistant (Pre K & K)
Brent Elementary School
08.2022 - Current
Oversee students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Keep classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Prepare instruction materials, constructed bulletin boards, and set up work areas.
Report on student progress, behavior, and social skills to parents.
Supervised students on field trips for safety and proper behavior in public settings.
Collaborated with educators to implement instructional strategies and classroom management techniques.
Collaborated with instructors to develop engaging lesson plans.
Helped teacher prepare instructional material and displays.
Administered tests and assessments to evaluate student progress and performance.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Founder & Designer
Innerflydom.com
05.2012 - Current
Oversee budgeting processes, ensuring alignment with financial objectives and resource allocation.
Develop strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Utilize Adobe Creative Suite to create visually compelling graphics, ensuring high-quality output across platforms.
Develop creative design for print materials, brochures, banners, and signs.
Employ design fundamentals when selecting typography, composition, layout, and color in design work.
Develop innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
Manage multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
Conceptualize unique logo designs for startups, establishing strong visual identities that resonated with target markets.
Enhance brand image by developing innovative and on-trend apparel designs.
Capture high-quality product images to enhance online retail presence.
Edit and retouch photographs using Adobe Creative Suite for final presentation.
Brand Consultant - Freelance
Assist in developing the brand's narrative, mission statement, and unique selling proposition to ensure the message resonates with the target audience.
Responsible for developing the visual elements that represent a company's identity and message, such as logos, color palettes, typography, imagery, and brand guidelines, to ensure a cohesive and recognizable presence across all platforms.
Before and After School Care Assistant
Innovation Learning
08.2021 - 02.2022
Responsible for ensuring the safety of all children while instilling and fostering innovation in our students.
Engaged children in the Innovation Learning curriculum, supported homework completion and lead fun play-based activities as part of our Discovery periods.
Ensured the highest quality programming that supports focusing on the 4Cs: Critical Thinking, Communication, Creativity and Collaboration.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Term Teacher
Brent Elementary School
08.2021 - 11.2021
Performed teaching duties, followed guidelines as provided by the educator, answered student inquiries, assisted with new plans and materials, maintained classroom and outdoor safety and discipline, and delegated all other duties as needed.
Assisted with monitoring children during their 'specials' classes (library, science, PE, art).
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Assisted in various pronunciation and sound exercises for Haggerty phonetic program.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Supported student physical, mental, and social development using classroom games and activities.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Shifted between formal and informal methods of teaching to keep students engaged.
Student CARE Assistant
Athena Consulting
03.2021 - 06.2021
This position functions as Student Support Care Assistant, providing dedicated onsite staff support to students as they navigate virtual learning and participate in engaging activities.
Student Support Care Assistants play a critical role in ensuring that DC students in grades PK3 - 5 have access to safe, secure, and supportive environments in which to learn and connect with peers and caring adults.
Oversaw in-person classroom learning for students furthest from opportunity.
Provide students with safe and structured environments as they engage in onsite virtual learning.
Assisted students with safe and structured outdoor activities, including classes, breakfast, lunch and dismissal.
Assisted with sanitation duties as needed (mask replacement, hand sanitization, etc).
Assisted with other duties as needed.
Client Services Specialist
Planet Depos
10.2019 - 01.2021
Responsible for monitoring the production of email correspondence in high productivity and collaborative environment; respond to client requests promptly, track and prioritized jobs in order of due date.
Responsible for editing, formatting, and distributing rough draft transcripts to clients.
Converted transcript files and review; document and track final transcript files and uploaded to clients' online repository; aided in transcription and translation processes including responses to inquiries, assigning resources and billing process.
Resolved client inquiries efficiently, enhancing customer experience and loyalty.
Maintained and managed customer files and databases.
Provided estimates for transcript/job costs to clients and production department.
Customer Service Coordinator
Thompson Creek Windows Company
09.2018 - 04.2019
Coordinated customer service operations to enhance client satisfaction and loyalty.
Collaborated with cross-functional teams to resolve customer issues and enhance product knowledge.
Analyzed customer feedback data to identify trends and recommend improvements to services offered.
Managed scheduling for customer service team, ensuring optimal coverage during peak hours.
Responded to customer needs through competent customer service and prompt problem-solving.
Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
Health & Wellness Specialist
M-NCPPC
09.2016 - 05.2018
Developed wellness programs enhancing employee engagement and satisfaction.
Coordinated participation for health fairs and other. events, for M-NCPPC staff and external customers.
Analyzed participation data to refine program offerings for increased effectiveness.
Planned and organized community programs such as workshops, classes, summer playgrounds activities and camps.
Maintained and analyzed evaluations/surveys of programs and prepared administrative records and reports as needed.
Facilitated communication between employees and management regarding wellness services available.
Organized workshops and seminars on various wellness topics, educating the community about healthy living practices.
Created graphics for marketing and presentations for various Health & Wellness programs.
Built strong relationships with members to promote health, wellness and available services.
Assistant to Countywide Sports Coordinator
M-NCPPC
02.2015 - 09.2016
Assisted in preparing reports and presentations, ensuring accuracy and timely delivery.
Trained new staff on administrative procedures, fostering a knowledgeable team environment.
Streamlined communication processes between departments, improving collaboration and information flow.
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Assisted manager in all aspects of business operations.
Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Expedited project completion times due to the ability to multitask effectively under tight deadlines.
Managed registration for youth leagues, clinics and tournaments; monitored scores, organized standings for leagues.
Created flyers and marketing documents for youth sports programs and sports clinics.
Maintained books during sports events; organized uniforms, created and reviewed invoices; managed game schedules and field charts for leagues.
Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
Contributed to project success, coordinating logistics and resources for multiple concurrent projects.
Teacher's Assistant & Dedicated Aide
Washington Yu Ying Public Charter School
08.2012 - 08.2015
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
Copied, organized and distributed classroom assignments or other paperwork.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Supported student learning objectives through personalized and small group assistance.
Maintained safety and security by overseeing students in recess environments.
Worked with lead teacher to monitor class schedule and take attendance.
Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
Helped teachers recognize learning issues evidenced in one-to-one support instruction.
Supported classroom activities, tutoring, and reviewing work.
Adhered to plan outlines and monitored progress against IEP objectives.
Promoted student creativity, problem-solving skills and critical thinking abilities with individualized techniques.
Reinforced teacher's instruction with personalized assistance.
Developed safe and supportive environments for students with sensory disorders.
Other Responsibilities included: Summer School Teacher, 4th Grade (August 2013); Responsibility, Exercise, Education and Fun (REEF) Program Class Leader (August 2012- June, 2013); Girls on the Run (Running Coach) and, Basketball Instructor, Summer Camp (August, 2012)
Head Coach, Girls Basketball & Softball
HARDY MIDDLE SCHOOL
09.2011 - 06.2012
Scheduled and managed basketball/softball practice, games and transportation; improved fundamentals and technique.
Education
Bachelor of Arts - Graphic Design
West Virginia Wesleyan College
Buckhannon, WV
05.2008
Skills
Adobe Creative Suite
Microsoft Office Proficiency
Data entry
Interpersonal Skills
Problem-solving
Time Management
Critical Thinking
Team Collaboration
Professionalism
Computer Literacy
Clerical Support
Documentation
Tech-Savvy
Consulting
Awards
Athletic scholarship to West Virginia Wesleyan College VIP Award for Yoga in the Parks Program (M-NCPPC) Wow Award (for individual performance) (M-NCPPC)