Brandi Zahrndt

Achieved seamless office operations through optimized staffing and resource allocation. Delivered projects on time by fostering effective inter-team communication. Enhanced budget planning by leveraging administrative and operational expertise. Coordinated large projects with specialized equipment, resulting in successful execution. Streamlined daily management of quotes, invoices, portal activities, phone calls, and third-party supplier coordination.

• Utilized dispatch software to improve route planning and scheduling. Assisted in communication processes to support team collaboration. Organized crew assignments to restore service efficiently. Monitored weather conditions for pilot, crew, and patient safety. Coordinated with hospitals to confirm helipad availability. Collaborated with local fire departments to obtain coordinates for pilots.

• Guided patients through understanding their medications, treatments, and procedures.
• Facilitated patient intake by gathering medical histories, recording vital signs, and maintaining updated charts.
• Monitored medical supply levels and requested new stock as needed.
• Scheduled appointments efficiently by aligning patient needs with provider availability.

• Operated emergency vehicles safely, adhering to all traffic laws and protocols.
• Managed scenes and delivered care in coordination with other medical professionals, police officers, and fire department personnel.
• Provided updates to dispatchers and arranged reception of patients at medical facilities.
• Managed on-scene triage during mass casualty incidents, prioritizing care based on severity.

• Supported medical staff by answering phones and preparing supply orders.
• Managed efficient patient intakes, collecting histories, documenting vital signs and updating charts.
• Performed routine laboratory tests on blood, urine, and other specimens.
• Coordinated with pharmacy to refill prescriptions and verify medication accuracy.

• Reconciled accounts receivable ledger to ensure accurate payment allocation.
• Input new billable expenses into system in line with contract requirements.
• Implemented new billing software, enhancing department efficiency.
• Processed customer payments and updated account information accurately.