Organized and dedicated Administrative Assistant with proven track record of providing exceptional service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
27
27
years of professional experience
Work History
Administrative Assistant to Surgical Services
Effingham Health System
06.2010 - Current
Answered multi-line phone system, routing calls, delivering messages to staff.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and data.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Assisted development and implementation of new administrative procedures.
Developed strategies to streamline and improve office procedures.
Managed filing system, entered data and completed other clerical tasks.
Assisted coworkers and staff members with special tasks on daily basis.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Managed paper and electronic filing systems by routing various documents.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Volunteered to help with special projects of varying degrees of complexity.
Liaised between staff, vendors and physicians and maintained effective lines of communication
Medical Assistant
The Georgia Institiute For Plastic Surgery
08.2003 - 09.2008
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Collected and documented patient medical information such as blood pressure and weight.
Called and faxed pharmacies to submit prescriptions and refills.
Documented vital signs and health history for patients in clinic and hospital environments.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Taught patients about medications, procedures, and care plan instructions.
Prepared lab specimens for diagnostic evaluation.
Website maintenance- uploading pictures, before and after images
Office Clerk
Candler Medical Group
01.2002 - 08.2003
Prepare
Interacted with patients by phone, email, or in-person to provide information.
Prepared charts for physicians
Created new patient charts, sorted patient documentation.
Animal Technician
Webb Animal Clinic
08.2001 - 01.2002
Restrained animals safely during exams and procedures.
Collected, prepared and labeled samples for laboratory testing, culture, and microscopic examination.
Stocked, cleaned and disinfected habitats of animals to protect animal health and wellbeing.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Administered medications to animals in treatment and documented changes in condition.
Educated caregivers and pet owners on animal care, nutrition, and disease management.
Sales Representative
Alltel
10.2000 - 02.2001
Managed customer accounts to secure customer satisfaction and repeat business.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Some technical services on phones
Sales Associate /Customer Service Manager/ Photo L
Wal-Mart Supercenter
05.1997 - 10.2000
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Managed efficient cash register operations.
Sales Associate
W.H. Smith
05.2000 - 09.2000
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and gave suggestions for things/ places to visit in Savannah, GA
Prepared merchandise for sales floor by pricing or tagging.
Open and closed store.
Sales Associate
GAP
10.1998 - 02.1999
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products.
Prepared merchandise for sales floor by pricing or tagging.
Open and closed store.
Education
Attended 3 Years
Armstrong Atlantic State University
Savannah, GA
EMT Certificate
Savannah Technical College
Savannah
2008
High School Diploma -
Effingham County High School
Springfield, GA
05.1998
Skills
Data Entry
Workflow Optimization
Clerical Support
Appointment Scheduling
Quality Assurance
Timeline
Administrative Assistant to Surgical Services
Effingham Health System
06.2010 - Current
Medical Assistant
The Georgia Institiute For Plastic Surgery
08.2003 - 09.2008
Office Clerk
Candler Medical Group
01.2002 - 08.2003
Animal Technician
Webb Animal Clinic
08.2001 - 01.2002
Sales Representative
Alltel
10.2000 - 02.2001
Sales Associate
W.H. Smith
05.2000 - 09.2000
Sales Associate
GAP
10.1998 - 02.1999
Sales Associate /Customer Service Manager/ Photo L