Brandice Porter
Southaven,MS
Summary
Experienced with managing patient records and ensuring data accuracy through meticulous attention to detail. Utilizes comprehensive knowledge of coding systems and healthcare regulations to maintain compliance and streamline processes. Track record of effective team collaboration and adaptability in dynamic healthcare environments.
Overview
12
12
years of professional experience
Work History
MEDICAL RECORDS/HEALTH INFORMATION TECHNICIAN
MEMPHIS CHILDRENS CLINIC
09.2024 - Current
- Facilitated smooth communication between healthcare providers and patients with well-organized medical records management.
- Protected patient privacy by adhering to HIPAA regulations and maintaining strict confidentiality protocols.
- Demonstrated commitment to ethical practices in handling sensitive patient information as part of an interdisciplinary healthcare team.
- Reduced errors in patient information by diligently verifying data entered into the electronic health records system.
FRONT DESK LEAD RECEPTIONIST
MEMPHIS CHILDRENS CLINIC
10.2018 - 09.2024
- Answered and screened incoming calls
- Greet and assist patients ensuring a professional setting
- Acquired the responsibilities of data entry and coding
- Trained new employees to effectively perform tasks in medical PCC system
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Assisted physicians with administrative tasks, enabling them to focus on providing high-quality patient care.
- Supervised junior office assistants, offering guidance and support in their day-to-day tasks while monitoring their progress towards professional goals.
TEMPORARY MEDICAL CODER
MEMPHIS CHILDRENS CLINIC
11.2018 - 11.2019
- Reviewed medical charts and ensured accuracy of diagnosis code.
- Accurately completed 35+ medical charts daily to submit ICD-10 AND CPT codes to billing department
- Ensured compliance with industry regulations and guidelines by staying up-to-date on the latest coding changes.
- Maintained a high level of productivity while consistently meeting deadlines for claim submissions.
SALES ASSOCIATE
SCOTT PETROLEUM GAS STATION
01.2016 - 06.2018
- Greeted customers
- Provided assistance to customers with purchase of products
- Maintained stock of inventory
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
ASSISTANT SECRETARY
GEORGE E. LEWIS ESTATES
08.2013 - 12.2017
- Answered incoming calls and responded to urgent requests.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Collected monthly rent from tenants.
- Processed files to complete data entry in company website
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Medical Billing and Coding Certification - Medical Technology
Coastal Medical Training Institute
GULFPORT, MS09.2025
Associate of Applied Science - Health Information Technology
Ittawamba Community College
Fulton08.2025
Administrative Medical Assistant - Health Administration
Coastal Medical Training Institute
Gulfport, MS08.2025
Bachelor of General Studies -
Arkansas State University
05.2022
Certified EKG - undefined
Bluecare Academy
04.2020
Certified Nursing Assistant - undefined
Greenville Creations
05.2018
Associate of Arts - Applied Science Health Care Data Technology
MS Delta Community College
05.2017
Phlebotomist - undefined
Greenville Creations
04.2017
High School Diploma - undefined
Gentry High School
05.2013
Skills
- HIPAA
- Leadership
- Knowledge of ICD-10 and CPT coding
- Advanced Medical Terminology
- Electronic Health Records
- Documentation
- Microsoft Office(Powerpoint, Excel)
- Critical thinking
- Organizational skills
- OSHA
- Typing speed of 50 WPM
- Data entry
- Detail Oriented
- Customer Service
- HIPAA regulations
- Customer service
- Computer skills
- Healthcare reimbursement
- Patient confidentiality
- Electronic health records
- Clinical documentation
- Medical office procedures
- Healthcare compliance
- Health information systems
- Medical record auditing
- Effective communication
Timeline
MEDICAL RECORDS/HEALTH INFORMATION TECHNICIAN
MEMPHIS CHILDRENS CLINIC
09.2024 - Current
TEMPORARY MEDICAL CODER
MEMPHIS CHILDRENS CLINIC
11.2018 - 11.2019
FRONT DESK LEAD RECEPTIONIST
MEMPHIS CHILDRENS CLINIC
10.2018 - 09.2024
SALES ASSOCIATE
SCOTT PETROLEUM GAS STATION
01.2016 - 06.2018
ASSISTANT SECRETARY
GEORGE E. LEWIS ESTATES
08.2013 - 12.2017
Certified EKG - undefined
Bluecare Academy
Certified Nursing Assistant - undefined
Greenville Creations
Associate of Arts - Applied Science Health Care Data Technology
MS Delta Community College
Phlebotomist - undefined
Greenville Creations
High School Diploma - undefined
Gentry High School
Medical Billing and Coding Certification - Medical Technology
Coastal Medical Training Institute
Associate of Applied Science - Health Information Technology
Ittawamba Community College
Administrative Medical Assistant - Health Administration
Coastal Medical Training Institute
Bachelor of General Studies -
Arkansas State University
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