Summary
Overview
Work History
Education
Skills
Timeline
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Brandie Ambroz

Middleton,ID

Summary

Hello, my name is Brandie Ambroz. I am a small business owner running the backend of it all (invoicing, scheduling, answering emails/calls and anything else needed). Along with my husband, we have ran a successful business for 10 years. I got my vocational degree in dental assisting from BSU in May of 2007, worked for one Doctor my entire dental career, 14 years full time and then did the last 3 years as I was needed. My husband and I started our business in 2014 so there was a few years of overlapping my full time job while helping run our business.

While working in the dental field, I have had many opportunities to work the front office as well as meeting new patients, delivering exceptional service and responding to questions and inquiries quickly. My overall goal in life is to come everyday with a positive attitude and readiness to adapt to different situations.

Growing up in a business family myself, I would consider myself to have a strong work ethic and adaptability. I am a Business-minded woman that will tackle any job task with gusto and precision as well as highly motivated with a desire to take on new challenges. I am very detail oriented, as we run our business in Quickbooks, so I am well rounded with the ins and outs of the system.

Overview

17
17
years of professional experience

Work History

Co-Owner

J&B Flatbed Service LLC
Middleton, ID
05.2014 - Current
  • Perform general bookkeeping duties, such as reconciling bank statements.
  • Answer phone calls and respond to emails.
  • Supervise staff members and organize schedules.
  • Manage front desk operations.
  • Maintain a filing system for records, correspondence, and other documents.
  • Organize company events, including holiday parties and team building activities.
  • Coordinate meetings and travel arrangements.
  • Respond to customer inquiries via phone or email in a professional manner.
  • Order supplies and equipment to maintain inventory levels.
  • Track invoices and payments for receivable and payable information.
  • Process weekly payroll, ensuring all employees are paid on time.
  • Enter daily invoices with QuickBooks.
  • Maintain impeccable office organization to support efficiency and professionalism.
  • Oversee receiving and organizing correspondence, answering and forwarding calls, and creating business letters and records.
  • Monitor payments due from clients and promptly contacting said clients with past due payments.
  • Remain calm and professional in stressful circumstances.

Treatment Coordinator

Slattery Orthodontics
Boise, Idaho
05.2007 - 06.2020
  • Helped in trying to improve overall quality of care for my patients.
  • Created customized treatment plans for patients based on individual needs.
  • Provided support to clinical staff with insurance verifications.
  • Provided education and resources to help patients understand their treatment options.
  • Managed patient scheduling, appointment reminders, and follow-up calls.
  • Held interviews with patients to hear concerns, gather health history, and understand their objectives for their treatment.
  • Demonstrated flexibility during changes to patients.
  • Scheduled evaluations and procedures for patients.
  • Managed patient appointments, scheduling, and rescheduling as necessary.
  • Oversaw the inventory of patient care supplies and ensured availability.
  • Explained policies, procedures and services to patients.

Education

Dental Assistant -

Boise State University
Boise, ID
05-2007

Skills

  • Staffing
  • Policy and procedure implementation
  • Systems Management
  • Report Generation
  • Inventory Management
  • Small Business Development
  • Records Management

Timeline

Co-Owner

J&B Flatbed Service LLC
05.2014 - Current

Treatment Coordinator

Slattery Orthodontics
05.2007 - 06.2020

Dental Assistant -

Boise State University

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Brandie Ambroz