Brandie Bozman
Bookkeeping, Auditing, Customer Service
Portsmouth,VA
Summary
Detail-oriented Worker with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures.
Overview
20
20
years of professional experience
9
9
years of post-secondary education
2
2
Certifications
Work History
Owner/Operator
Busy Bees Cleaning Service
08.2022 - 01.2024
- Managed, hired and maintained a crew of20 individuals.
- Created and maintained ever changing live schedule
- Conducted inspections of properties after they were cleaned
- Assisted in sales of services, maintaining contact and relations with all clients
- Managed Payroll.
- Increased sales by 15% monthly during the seasons.
Finance and Payroll
Town of Princess Anne
02.2021 - 08.2022
- Managed over 24 individuals to complete Town Tasks
- Completed and maintained the Town Budget
- Billed out taxes and all annual and semiannual bills
- Handled accounts receivable and accounts payables
- Audited previous years and current year's payroll
- Completed payroll for Town employees
- Handled Human Resources, Risk Management, Permits, and Licensing for the Town.
Medical Billing/Collections Specialist
Chesapeake Healthcare
09.2018 - 02.2021
- Checked in and collected information from patients
- Audited and checked out patients
- Billed out correct balances in accordance with insurance and billing policies
- Trained the entire team for the administration department.
Head Teller, Assistant Trainer, Business Head
Woodforest National Bank
07.2015 - 09.2018
- Ensured smooth operation of the Teller line
- Ordered cash as necessary
- Trained new employees
- Assisted customers with banking needs
- Brought in new customers and met quotas for new relationships and contracted merchant services
- Conducted Business and Consumer classes.
Account Auditor, Team Supervisor, Assistant Trainer
Teleperformance International
08.2007 - 07.2010
- Managed a group of individuals providing customer service for Sprint customers
- Checked adjustments made by representatives
- Trained new representatives.
International Sales Manager
Jen ko International
09.2005 - 08.2007
- Led a group of sales associates and warehouse associates
- Handled purchasing, programming, packaging, and shipping of phones
- Trained new employees and created projects and policies to increase production.
Book Department Representative, Assistant Manager
McAllen
07.2004 - 08.2005
- Organized and sorted books
- Handled school book orders and individual orders
- Ordered books and assisted customers in finding books.
Education
Bachelor of Arts - Business Communications
Ashford University
Online 01.2023 - Current
Associate of Science - Criminal Justice
Everest University Online Campus
Mission, TX 05.2010 - 05.2014
High School Diploma - undefined
McAllen Memorial High School
McAllen, TX 08.2000 - 05.2004
Skills
Personnel Management
QuickBooks
Microsoft Excel
Microsoft Office
Payroll management (2 years)
Accounts payable (9 years)
Risk management (2 years)
ADP
Medical billing
Analysis skills
Accounts receivable
QuickBooks
Communication skills
Accounts payable
Bookkeeping
Payroll
Banking
Customer service
Human resources
Collection management
Payroll management
Microsoft Excel
Budgeting
Time management
Microsoft Office
Organizational skills
Word processing
Google Suite
Sales negotiation
Operations Management
Budget Development
Personnel Management
Certification
Driver's License, 12/2024
Additional Information
Strong verbal skills. Type over 60 WPM. Strong organization skills. Polite and straightforward in all dealings. Honest and reliable. Knowledgeable in Excel, Word, Works Processor, Microsoft Publisher, Outlook, Spreadsheet, Power Point, M.Y.O.B. accounting system, soft phone, and I-tech computer systems, Mozart, Teller Plus, Bancline 1, Bancline 2.0., ADP Payroll, Sage Accounting, and Edmunds Government Software. Self Motivated. Able to manage crews from 10-20 people. Able to provide lessons/training in classroom settings for 1-50 people. A tried and true deal closer.
Personal Information
Willing To Relocate: Anywhere
Timeline
Bachelor of Arts - Business Communications
Ashford University
01.2023 - Current
Owner/Operator
Busy Bees Cleaning Service
08.2022 - 01.2024
Finance and Payroll
Town of Princess Anne
02.2021 - 08.2022
Medical Billing/Collections Specialist
Chesapeake Healthcare
09.2018 - 02.2021
Head Teller, Assistant Trainer, Business Head
Woodforest National Bank
07.2015 - 09.2018
Associate of Science - Criminal Justice
Everest University Online Campus
05.2010 - 05.2014
Account Auditor, Team Supervisor, Assistant Trainer
Teleperformance International
08.2007 - 07.2010
International Sales Manager
Jen ko International
09.2005 - 08.2007
Book Department Representative, Assistant Manager
McAllen
07.2004 - 08.2005
High School Diploma - undefined
McAllen Memorial High School
08.2000 - 05.2004